At a Glance
- Tasks: Lead our Shopify ecosystem, enhancing user experience and driving revenue.
- Company: Join ripple⁺, a top wellness brand transforming lives with plant-powered alternatives.
- Benefits: Competitive salary, flexible working, and opportunities for personal growth.
- Other info: Dynamic team culture focused on quality and innovation.
- Why this job: Make a real impact in e-commerce while promoting healthier habits.
- Qualifications: 3+ years in DTC e-commerce with strong Shopify skills.
The predicted salary is between 50000 - 60000 € per year.
ripple⁺ is one of the UK's leading and fastest-growing wellness brands. Our mission is simple: help people step away from nicotine and move toward healthier habits through plant-powered alternatives.
As E-commerce Manager, you will own our Shopify ecosystem end-to-end. You'll work closely with Performance Marketing, Retention Marketing, and Creative teams and manage external developers to turn traffic into revenue while maintaining an extremely high standard of execution across every touchpoint.
- Own end-to-end site performance across all Shopify storefronts (US and UK), ensuring best-in-class UX, site speed, and conversion across both ripple⁺ and Droplet.
- Define and execute e-commerce strategy by category, campaign, and traffic source — tailoring site experience, merchandising, and landing pages in close partnership with marketing.
- Run regular full-site audits to identify and resolve UX friction, checkout issues, tracking gaps, and mobile vs.
- Own end-to-end delivery of site builds and rebuilds, acting as internal lead across designers, developers, and stakeholders to ship on time, on brief, and with zero critical issues.
- Own the implementation and ongoing management of e-commerce software, CRO tools, analytics, tracking, and personalisation solutions — all cleanly integrated into Shopify.
- Build and maintain performance reporting across conversion rate, AOV, revenue by site and region, and funnel and page-level performance; translate data into clear actions and share regular updates with the marketing team and leadership.
3+ years in DTC e-commerce, with deep hands-on Shopify experience. Comfortable owning projects end-to-end with minimal hand-holding.
E-commerce Experience Manager (Permanent) employer: ripple
At ripple⁺, we pride ourselves on being a dynamic and innovative employer that champions personal growth and a collaborative work culture. As an E-commerce Experience Manager in our London office, you'll be part of a passionate team dedicated to transforming wellness through plant-powered alternatives, with ample opportunities for professional development and a commitment to quality in everything we do. Enjoy the unique advantage of working in a fast-paced environment where your contributions directly impact our mission and success.
StudySmarter Expert Advice🤫
We think this is how you could land E-commerce Experience Manager (Permanent)
✨Tip Number 1
Network like a pro! Reach out to people in the e-commerce space, especially those who work at ripple⁺ or similar brands. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your Shopify expertise and e-commerce strategies. This will not only demonstrate your capabilities but also give you something tangible to discuss during interviews.
✨Tip Number 3
Prepare for the interview by understanding ripple⁺'s brand DNA and values. Be ready to share how your experience aligns with their mission of promoting healthier habits through innovative products.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the ripple⁺ team.
We think you need these skills to ace E-commerce Experience Manager (Permanent)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for e-commerce and wellness shine through. We want to see that you genuinely care about helping people move towards healthier habits, so share why this mission resonates with you!
Tailor Your Experience:Make sure to highlight your relevant experience with Shopify and DTC e-commerce. We’re looking for someone who can own projects end-to-end, so give us examples of how you've done this in the past. Specifics are key!
Be Data-Driven:Since we love numbers, don’t shy away from showcasing your analytical skills. Talk about how you've used data to drive decisions and improve site performance. We want to know how you translate insights into actions!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at ripple
✨Know Your Shopify Inside Out
Make sure you brush up on your Shopify knowledge before the interview. Be ready to discuss specific features, tools, and how you've used them in past roles. This will show that you're not just familiar with the platform but can also leverage it effectively for e-commerce success.
✨Showcase Your Data Skills
Since the role involves performance reporting and translating data into actions, come prepared with examples of how you've used analytics to drive decisions. Bring along any relevant metrics or case studies that highlight your ability to improve conversion rates and revenue.
✨Understand the Brand's Mission
Ripple⁺ is all about helping people move towards healthier habits. Familiarise yourself with their products and mission. During the interview, express how your values align with theirs and how you can contribute to their goal of promoting wellness through e-commerce.
✨Prepare for Collaboration Questions
This role requires working closely with various teams. Think of examples where you've successfully collaborated with marketing, design, or development teams. Be ready to discuss how you handle feedback and ensure projects are delivered on time and to a high standard.
