At a Glance
- Tasks: Lead a dynamic client solutions team and deliver innovative enterprise solutions.
- Company: Join Ripple, a fast-growing leader in the digital asset industry.
- Benefits: Enjoy competitive salary, bonuses, wellness perks, and generous vacation policies.
- Other info: Collaborative culture with opportunities for professional development and team bonding.
- Why this job: Make a real impact in the fintech space while growing your career.
- Qualifications: 10 years in client solutions with strong tech skills and a passion for crypto.
The predicted salary is between 63000 - 77000 £ per year.
- Director, Head of Client Solutions, Europe
- London, UK
Please note this is for London, UK. You only need toapply to one location if there are multiple listed for the job.
If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.
THE WORK
Ripple is growing, and we're looking to hire an experienced Client Solutions leader based in London.
This is an outstanding opportunity to work with different departments like product, engineering and integration, to deliver enterprise solutions.
The ideal candidate lives and breathes customer centricity, is a problem solver and has a passion for the digital asset industry.
WHAT YOU’LL DO
- Act as a player coach, leading a small but mighty client solutions team in Europe.
- Demonstrate extensive knowledge of Ripple products, including Custody, Stablecoin, Payments and Trading, effectively communicating the value propositions to Banks, Financial Institutions, and Crypto-Natives.
- Collect business requirements, define scope, build designs and specifications.
- Work with clients to understand where and how technology can assist them in meeting their objectives.
- Own end-to-end RFx process on behalf of customer engagements.
- Work closely with clients and internal teams to construct solution designs, cost estimates, and implementation plans spanning all systems involved.
- Field queries, acting as the single point of contact for the new system, for both the client and internal teams for future designs, improvements, and strategic direction.
- Own the product feedback loop from customer engagements.
WHAT YOU'LL BRING
- Bachelor’s degree or equivalent experience preferred.
- Experience leading Client solutions teams in Financial Services, Payments or Digital assets.
- 10 years working experience in either a pre-sales position within a Fintech or Digital Assets company.
- Possessing strong technical competence with a natural curiosity and willingness to delve into complex technologies.
- Confident and concise communication with excellent presentation skills.
- A demonstrable passion for Blockchain and the Crypto industry, whether professional or personal.
- An analytical approach that intuitively connects the dots.
- A proactive, self-starter approach with an interest and knowledge in Banking, Financial Services, or Fintech and crypto.
- Out-of-the-box thinker, client advocate, and a doer.
- Ability to work with Webhooks, REST APIs, and perform basic scripting tasks.
- Knowledge and experience working with industry data standards (e. g., ACH, SWIFT, SEPA) is a plus.
WHO WE ARE
- Do Your Best Work
- The opportunity to build in a fast-paced start-up environment with experienced industry leaders
- A learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.
- Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the team.
- In-office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.
- Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership Team
- We come together for moments that matter which include team offsites, team bonding activities, happy hours and more!
- Take Control of Your Finances
- Competitive salary, bonuses, and equity
- Competitive benefits that cover physical and mental healthcare, retirement, family forming, and family support
- Employee giving match
- Take Care of Yourself
- R&R days so you can rest and recharge
- Generous wellness reimbursement and weekly onsite & virtual programming
- Generous vacation policy - work with your manager to take time off when you need it
- Industry-leading parental leave policies. Family planning benefits.
- Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun events
Benefits listed above are for full-time employees.
Ripple is an Equal Opportunity Employer.
We’re committed to building a diverse and inclusive team.
We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.
Director, Head of Client Solutions, Europe New London, UK employer: Ripple Inc.
Ripple is an exceptional employer, offering a dynamic work environment in the heart of London where innovation meets collaboration. Employees benefit from a culture that prioritises professional growth, with ample opportunities to develop skills in both traditional and crypto markets. The company's commitment to fostering strong market maker relationships and external liquidity programs ensures that team members are at the forefront of industry advancements, making their work both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Director, Head of Client Solutions, Europe New London, UK
✨Tip Number 1: Tap Into Professional Networks
The finance world loves a good connection, so jump into industry-specific groups on platforms like LinkedIn where you can find discussions on financial controlling. Engaging in these communities can expose you to hidden job leads that aren't openly advertised!
✨Tip Number 2: Attend Finance Events and Conferences
Make it a mission to attend finance-related events and conferences, even virtual ones! This is a golden opportunity to network face-to-face with people from companies like Ripple Inc.. You never know who might be your next boss or a crucial contact!
✨Tip Number 3: Showcase Your Expertise
Consider writing articles or sharing insights related to financial controlling or industry trends. Publish these on platforms like LinkedIn to establish yourself as a knowledgeable player in the field. This not only increases your visibility but also catches the attention of recruiters from Ripple Inc..
✨Tip Number 4: Apply Directly on Company Websites
Since you're going for a full-time gig, don't forget to keep an eye on the careers page of companies you're interested in, like Ripple Inc.. Many companies prefer candidates who apply through their website as it shows genuine interest and makes your application stand out!
We think you need these skills to ace Director, Head of Client Solutions, Europe New London, UK
Some tips for your application 🫡
Show Off Your Numbers Game:In financial controlling, detail is everything! Make sure your CV showcases your proficiency with numbers—highlight any relevant experience in budgeting, forecasting, or working with financial software. Quantifying your past achievements will make you stand out, so don’t be shy about flaunting those impressive percentages or cost savings you've implemented.
Tailored Cover Letter is Key:Your cover letter is a chance to shine, especially for a full-time role. Use it to express your genuine interest in Ripple Inc. and the specific impact you hope to make in financial controlling. Mention any relevant qualifications or experiences that align with the company’s goals, and don’t forget to show that you're ready for a long-term commitment!
Certifications Matter:List relevant certifications such as ACCA or CIMA on your CV. These qualifications not only showcase your dedication to the field but also your technical competence in financial principles. If you have any ongoing training or courses, make sure to mention those as well to demonstrate your commitment to continual learning in financial controlling.
Don’t Overlook Soft Skills:While numbers are crucial, so are those soft skills! Financial controllers need strong communication and analytical reasoning abilities. We recommend embedding examples of these skills in your CV and cover letter, like how you’ve successfully delivered financial reports to stakeholders or collaborated with teams to improve processes. Let’s show Ripple Inc. how you can be a team player!
How to prepare for a job interview at Ripple Inc.
✨Brush Up on Technical Skills
Make sure you're comfortable with key financial concepts, especially around forecasting, budgeting, and variance analysis. Sometimes, interviewers may throw in technical questions or case studies, so practicing these types of scenarios will help you shine!
✨Showcase Your Financial Acumen
If you've had experience with specific financial software like SAP or Oracle, make it known! Be ready to discuss how you used these tools to improve processes or reporting, as this hands-on knowledge can really set you apart in a full-time role with Ripple Inc..
✨Know Your Numbers
In full-time interviews, especially in financial controlling, be prepared for numerical reasoning tests or questions. Brush up on your mental maths and understand how to interpret and analyse financial statements on the spot, as this may come up during the assessment.
✨Connect with Company Goals
Familiarise yourself with Ripple Inc.'s financial objectives and any recent developments. During the interview, try to weave your understanding of their business model and challenges into your answers—this shows your genuine interest and alignment with their goals!
