At a Glance
- Tasks: Manage client accounts and ensure timely payments while building strong relationships.
- Company: Join a dynamic team in a supportive credit control department.
- Benefits: Enjoy a pension scheme, birthday off, life insurance, and health support.
- Other info: Flexible work environment with opportunities for growth and development.
- Why this job: Make a real impact on cash flow while developing your career in finance.
- Qualifications: 3 years in credit control, strong Excel skills, and a positive attitude.
The predicted salary is between 30000 - 40000 £ per year.
As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.
Responsibilities:
- Opening new accounts and responsible for the day-to-day management of your customer base.
- Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
- Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer’s attention to obtain payment of due/overdue debts.
- Ensure the timely and pro-active co-ordination of payments in relation to cash collection and aged debt reduction.
- Resolve queries both internally and externally around outstanding invoices.
- Agree, negotiate, and enforce re-payment plans.
- Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies.
- Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
- Managing credit limits in-line with relevant authorisations and escalates where required to the Credit Control Manager.
- Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
- Have a flexible approach to an ever-changing workload with the ability to prioritise.
These duties are not exhaustive and may vary from time to time, depending on the needs of the business.
Skills & Qualifications:
- Minimum of 3 years’ experience working in a credit control/cash collection role and ideally in a sales driven environment.
- MICM preferred but not essential.
- Competent with Microsoft Office products especially Excel and experience of using finance systems (IBCOS).
- Have an excellent telephone manner.
- Team player with proactive positive attitude and strong organisational skills.
- A systematic approach and an eye for detail.
- Ability to influence, negotiate and make judgements on need for consultation and escalation.
Benefits:
- Company pension scheme.
- Day off for your birthday.
- Life insurance x 3 salary.
- Tailored career path.
- Employee uniform.
- Staff discount on showroom items.
- Free on-site parking.
- Health and well-being support line.
- Employer funded Cash plan to support with covering employees’ regular healthcare expenses.
Credit Controller in Ripon employer: Ripon Group
As a Credit Controller with us, you will thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. Our company offers a comprehensive benefits package, including a pension scheme, life insurance, and tailored career paths, all while fostering a culture of teamwork and open communication. Located in a vibrant area, we provide unique advantages such as free on-site parking and staff discounts, making it an excellent place to build your career while enjoying a balanced lifestyle.
