At a Glance
- Tasks: Provide top-notch customer service and support the sales team in a dynamic environment.
- Company: Join Ripon Farm Services, a trusted name in agricultural machinery since 1982.
- Benefits: Enjoy competitive salary, generous holiday, and tailored career development opportunities.
- Why this job: Be part of a supportive team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and experience in sales support or customer service preferred.
- Other info: Flexible work environment with excellent health and well-being support.
The predicted salary is between 28800 - 43200 £ per year.
Location: Ripon
Office based
Hours: Full time, 08:00am - 5:00pm
Contract Type: Permanent
Salary: Competitive
About us
Ripon Farm Services was established in 1982 to supply agricultural machinery, equipment and support throughout Yorkshire, Teesside, Lincolnshire and Nottinghamshire. Over those 40 years, we have developed a proud reputation within our farming communities for customer service that goes above and beyond.
Role overview
Responsibilities:
- Provide excellent customer service and support to the sales team
- Assist with order processing, including entering orders into the system and ensuring accuracy
- Respond to customer inquiries and provide product information
- Collaborate with internal teams to resolve customer issues or concerns
- Maintain accurate and up-to-date records of customer interactions and transactions
- Assist in preparing sales reports and presentations
- Coordinate with shipping and logistics to ensure timely delivery of orders
- Support sales representatives in managing client accounts
- Maintaining yard and office standards
Experience:
- Previous experience in a sales support or customer service role preferred
- Strong communication skills, both written and verbal
- Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
- Detail-oriented with excellent organisational skills
- Ability to multitask and prioritise tasks effectively
- Strong problem-solving skills and ability to work well under pressure
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the organisation.
Benefits:
- Company pension scheme
- Company sick scheme
- 24 days holiday plus bank holidays
- Day off for your birthday
- Vehicle change policy - if applicable
- Life insurance x 3 salary
- Tailored career path
- Manufacturer training
- Employee uniform
- Staff discount on showroom items
- Free on-site parking
- Health and well-being support line
- Employer funded Cash plan to support with covering employees regular healthcare expenses
Sales Administrator in York employer: Ripon Farm Services
Contact Detail:
Ripon Farm Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in York
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the lookout for a Sales Administrator role, and who knows? They might just have the inside scoop on openings.
✨Tip Number 2
Prepare for interviews by practising common questions. Think about how your previous experience aligns with the responsibilities listed in the job description. We want you to shine when discussing your customer service skills and order processing experience!
✨Tip Number 3
Showcase your skills! Bring along examples of your work, like sales reports or presentations you've prepared. This will help demonstrate your proficiency with CRM software and Microsoft Office Suite, making you stand out from the crowd.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Sales Administrator in York
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous roles in sales support or customer service, and don’t forget to showcase your communication skills!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Administrator role. Mention specific experiences that relate to order processing and customer service.
Show Off Your Tech Skills: Since proficiency in CRM software and Microsoft Office is key, make sure to mention any relevant experience you have with these tools. If you’ve used them in past roles, give examples of how they helped you succeed.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ripon Farm Services
✨Know Your Stuff
Before the interview, make sure you understand Ripon Farm Services and what they do. Familiarise yourself with their products and services, especially in agricultural machinery. This will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Skills
Highlight your previous experience in sales support or customer service. Be ready to discuss specific examples where you've provided excellent customer service or resolved issues effectively. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Be Organised
As a Sales Administrator, being detail-oriented is key. Bring a notepad or device to jot down important points during the interview. This shows you're organised and serious about the role. Plus, it’ll help you remember any questions you want to ask at the end.
✨Ask Smart Questions
Prepare thoughtful questions to ask the interviewer about the team dynamics, company culture, or specific challenges the sales team faces. This demonstrates your enthusiasm for the position and helps you gauge if it's the right fit for you.