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For Companies At a Glance
- Tasks: Deliver top-notch customer service and support the sales team in a dynamic environment.
- Company: Join Ripon Farm Services, a trusted name in agricultural machinery since 1982.
- Benefits: Enjoy 24 days holiday, a pension scheme, and tailored career development.
- Why this job: Be part of a supportive team and make a real difference in customer satisfaction.
- Qualifications: Strong communication skills and experience with CRM software are preferred.
- Other info: Great opportunities for growth and a fun workplace culture await you!
The predicted salary is between 28800 - 43200 £ per year.
Location: Ripon office based
Hours: Full time, 08:00am - 5:00pm
Contract Type: Permanent
Salary: Competitive
About us
Ripon Farm Services was established in 1982 to supply agricultural machinery, equipment and support throughout Yorkshire, Teesside, Lincolnshire and Nottinghamshire. Over those 40 years, we have developed a proud reputation within our farming communities for customer service that goes above and beyond.
Role overview
Responsibilities:
- Provide excellent customer service and support to the sales team
- Assist with order processing, including entering orders into the system and ensuring accuracy
- Respond to customer inquiries and provide product information
- Collaborate with internal teams to resolve customer issues or concerns
- Maintain accurate and up-to-date records of customer interactions and transactions
- Assist in preparing sales reports and presentations
- Coordinate with shipping and logistics to ensure timely delivery of orders
- Support sales representatives in managing client accounts
- Maintaining yard and office standards
Experience:
- Previous experience in a sales support or customer service role preferred
- Strong communication skills, both written and verbal
- Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint)
- Detail-oriented with excellent organisational skills
- Ability to multitask and prioritise tasks effectively
- Strong problem-solving skills and ability to work well under pressure
Benefits:
- Company pension scheme
- Company sick scheme
- 24 days holiday plus bank holidays
- Day off for your birthday
- Vehicle change policy - if applicable
- Life insurance x 3 salary
- Tailored career path
- Manufacturer training
- Employee uniform
- Staff discount on showroom items
- Free on-site parking
- Health and well-being support line
- Employer funded Cash plan to support with covering employees regular healthcare expenses
You may also have experience in the following: Sales Administrator, Sales Support Administrator, Sales Support Assistant, Sales Coordinator, Customer Service Administrator, Customer Service Advisor, Order Processing Administrator, Order Administrator, Commercial Administrator, Office Administrator, Account Support Administrator, CRM Administrator, Sales Office Administrator, Administrative Assistant (Sales), Internal Sales Administrator.
Sales Administrator in Ripon employer: Ripon Farm Services
Contact Detail:
Ripon Farm Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator in Ripon
✨Tip Number 1
Get to know the company inside out! Research Ripon Farm Services and understand their values, products, and customer service approach. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for a Sales Administrator, try role-playing common scenarios with a friend or family member. This will help you feel more confident when discussing your experience and how you can support the sales team.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events related to agriculture and sales. Building relationships can give you insider info and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining the team at Ripon Farm Services.
We think you need these skills to ace Sales Administrator in Ripon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your previous experience in sales support or customer service, and don’t forget to mention your skills with CRM software and Microsoft Office. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your skills align with our needs. Keep it friendly and professional, and let us know what excites you about working with us at Ripon Farm Services.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Use clear and concise language, and double-check for any typos or grammatical errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be able to upload your CV and cover letter directly. Plus, it helps us keep everything organised on our end!
How to prepare for a job interview at Ripon Farm Services
✨Know the Company Inside Out
Before your interview, take some time to research Ripon Farm Services. Understand their history, values, and what sets them apart in the agricultural machinery sector. This knowledge will not only impress your interviewers but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Sales Administrator, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a customer or resolved an issue effectively. This will demonstrate your ability to support the sales team and maintain strong client relationships.
✨Be Ready with CRM and Tech Skills
Since proficiency in CRM software and Microsoft Office Suite is essential, brush up on these tools before the interview. Be prepared to discuss how you've used them in previous roles, especially in order processing and maintaining records, as this will show you're ready to hit the ground running.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of specific situations where you had to multitask or prioritise under pressure. Practising these scenarios will help you articulate your thought process and demonstrate your capability to handle challenges effectively.