At a Glance
- Tasks: Coordinate eCommerce projects, create product listings, and manage customer enquiries.
- Company: Join a dynamic team supplying top brands like John Deere and STIHL.
- Benefits: Enjoy 24 days holiday, a pension scheme, and tailored career development.
- Other info: Great opportunity for growth in a supportive environment.
- Why this job: Kickstart your eCommerce career with hands-on training and real impact.
- Qualifications: Interest in eCommerce and good communication skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
As a business we supply a wide product range including machines, accessories, and parts from leading brands including John Deere, STIHL, Honda, Husqvarna and many more.
This is an exciting role for a candidate who is looking to start their career in a e-commerce focused role with advanced training and opportunities for progression.
The e Commerce Assistant plays a key role in co-ordinating of our e Commerce business working with a variety of departments to contribute towards sales growth through our e Commerce store.
This is a great opportunity for someone who likes variety in their job co-ordinating projects across a number of areas.
Essential
Duties: Creating and co-ordinating product listings within our website via Shopify (including product descriptions and visual content) Ensuring correct technical information is accurate on product listings.
Basic use of design tools (such as Canva & Photoshop).
Organise our range of merchandise for e Commerce, including clothing and toys (ensuring stock availability and support with researching new products to add to our range).
Responsibility of website order fulfilment by liaising with the internal departments and suppliers.
Support with ad hoc tasks related to the online store, including merchandising and promotions.
Dealing with inbound customer enquiries and order emails to ensure timely responses via email, phone, and online chat.
Co-ordinate all returns/ exchanges and claims on orders via our website and marketplace channels e. g. e Bay.
Skills & Qualifications
Essential: An interest in and an initial understanding of e Commerce.
Good understanding MS Office systems (Outlook, Excel, Word, Powerpoint).
Detail orientated to ensure accuracies in product information.
Good level of verbal and written communication skills, including good grammar, to produce accurate and compelling product descriptions.
A desire to learn Agricultural, Turf and Ground Care equipment and e Commerce.
The ability to take ownership of projects independently and as part of the wider team.
Desirable: Any experience or awareness of using different types of Agricultural, Turf and Ground Care equipment would be beneficial.
Experience with website content management systems (Wordpress, Shopify or similar) would be beneficial.
Knowledge or previous experience of stock management ERP systems.
Previous experience in a supply chain, marketing or customer service led role would be advantageous.
Benefits: Opportunity to work with industry-leading technology and brands.
Company pension scheme.
Company sick scheme. 24 days holiday plus bank holidays.
Life insurance x 3 salary.
Tailored career path.
Manufacturer training.
Employee uniform.
Staff discount on showroom items.
Free on-site parking.
Employee discount Health & wellbeing programme Referral programme Hours of work: 08:00-17:00 Monday to Friday. 40 hours per week TPBN1_UKTJ
E-commerce Assistant employer: Ripon Farm Services
The Ripon Group is an excellent employer, offering a supportive work culture that values teamwork and employee development. With a commitment to providing comprehensive training and growth opportunities, employees can thrive in their roles while enjoying the benefits of working in a dynamic environment across multiple locations in Yorkshire and beyond.
