As a business we supply a wide product range including machines, accessories, and parts from leading brands including John Deere, STIHL, Honda, Husqvarna and many more.
This is an exciting role for a candidate who is looking to start their career in a e-commerce focused role with advanced training and opportunities for progression. The eCommerce Assistant plays a key role in co-ordinating of our eCommerce business working with a variety of departments to contribute towards sales growth through our eCommerce store. This is a great opportunity for someone who likes variety in their job co-ordinating projects across a number of areas.
- Creating and co-ordinatingproduct listings within our website via Shopify (including product descriptions and visual content)
- Ensuring correct technical information is accurate on product listings.
- Basic use of design tools (such as Canva & Photoshop).
- Organise our range of merchandise for eCommerce,including clothing andtoys (ensuring stock availability and support withresearchingnew products to add to our range).
- Responsibility of website order fulfilment by liaising with the internal departments and suppliers.
- Support with ad hoc tasks related to the online store, including merchandising and promotions.
- Dealing with inbound customer enquiries and order emails to ensure timely responses via email, phone, and online chat.
- Co-ordinate all returns/ exchanges and claims on orders via our website and marketplace channels e.g. eBay.
Skills & Qualifications:
- An interest in and an initial understanding of eCommerce.
- Detail orientated to ensure accuracies in product information.
- Good level of verbal and writtencommunication skills, including good grammar,to produce accurate and compelling product descriptions.
- A desire to learn Agricultural, Turf and Ground Care equipment and eCommerce.
- The ability to take ownership of projects independently and as part of the wider team.
- Any experienceor awareness of using different types of Agricultural, Turf and Ground Care equipment would be beneficial.
- Experience with website content management systems (Wordpress, Shopify or similar) would be beneficial.
- Knowledge or previous experience of stock management ERP systems.
- Previous experience in a supply chain, marketing or customer service led role would be advantageous.
- Opportunity to work with industry-leading technology and brands.
- Company pension scheme.
- Life insurance x 3 salary.
- Tailored career path.
- Employee uniform.
- Staff discount on showroom items.
- Free on-site parking.
- Referral programme
Hours of work: 08:00-17:00 Monday to Friday. 40 hours per week
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E-commerce Assistant in North Ferriby employer: Ripon Farm Services Ltd
Join a dynamic and expanding Turf Division within a stable and renowned dealer network, where you will have the opportunity to work with premium brands and high-spec professional equipment. Our company fosters a culture of customer service and technical expertise, offering ongoing manufacturer training and tailored career paths to support your personal development. With competitive salaries, an uncapped commission structure, and a range of employee benefits including a day off for your birthday and health support, we are committed to creating a rewarding and supportive work environment for our team in the East Riding and North Yorkshire coastline.
