Full time Receptionist needed at Grantley Hall
Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa, and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
- Maintain good working relationships with colleagues and all other departments
- Attend training courses as required
- Point of contact for guests upon arrival, throughout their stay and upon departure
- The upmost attention to detail while completing all tasks.
- Be flexible and extend job duties to carry out any reasonable tasks as requested
- Liaise with all departments efficiently
Key Skills, Qualities & Experience
- Hands on approach to work, always being productive and looking to improve
- Passionate about hospitality
- Detail orientated and drives standards
- Possess a positive attitude and a desire to learn
- Ability to meet deadlines and work under pressure
- Engage with hotel guests on a regular basis
- Friendly, courteous and helpful with excellent communication skills
- Motivated to go the extra mile for guests and colleagues
- Use of own initiative with willingness to go above and beyond in supporting the wider Grantley Hall team
Salary: £25,830 per annum plus monthly tronc typically £3,400 annually
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