Executive Assistant and Office Manager in London

Ripjar was founded by veterans of GCHQ to bring national security-grade intelligence tools to the fight against financial crime. Financial crime funds human trafficking, terrorism, corruption and sanctions evasion on a global scale, and the organisations on the front line need technology built to match the threat. Today, Ripjar's AI-native software and data fusion products are used by governments, the world's largest banks, and global enterprises to automate the detection, investigation and monitoring of serious financial crime. Every day, hundreds of customers and thousands of daily active users rely on the platform to screen hundreds of millions of names for risk in real time, prevent money laundering and stop terrorist financing. If you want your work to matter, this is where it happens.

This is a rare opportunity to work at the heart of a fast-moving technology company, directly alongside the CEO. You will be the CEO's right hand: managing their time, preparing them for the moments that matter, and keeping the leadership rhythm of the business running smoothly. You will also manage the London office, taking pride in making it a brilliant place for the team to work every day. The role is varied by design. One day you might be preparing board meeting materials; the next, coordinating a customer event with Marketing or improving how the London office runs. For the right person, there is genuine scope to grow into broader strategic work over time. This role reports directly to the CEO and is required to be in our Waterloo office in London minimum four days per week.

What you will do:

• Diary management: own the CEO's calendar, ensuring their time is spent where it has the most impact and that every commitment is properly prepared.
• Meeting preparation: proactively assemble briefings, agendas, and materials for external and internal meetings so the CEO walks in fully prepared.
• Leadership support: support the CEO through performance cycles and leadership team meetings, including scheduling, documentation, follow-ups, and tracking actions to completion.
• Events: work with the Marketing team to assist with and coordinate events, both internal and customer-facing.
• Strategic projects: get involved in broader strategic opportunities and projects as they arise, if of interest.
• Office management: take full ownership of the London office, making it the best possible environment for the London team: from day-to-day operations and supplier management to the small touches that make an office great. Including in person support of the team working in the London office as well as any visitors.

Requirements:

• Confident and credible working with board members and C-level executives, handling sensitive information with absolute discretion.
• Exceptionally organised, with the ability to juggle competing priorities calmly and never let things slip.
• Fluent with modern productivity and AI tooling, and driven to use it to work as effectively as possible.
• A proactive, helpful attitude - you spot what needs doing and get on with it before being asked.
• Working a minimum of four days per week out of our Waterloo office in London.
• Travelling as required to Cheltenham office for important meetings.
• Strong Microsoft office skills.

Nice to Have:

• Previous experience as an EA to a CEO or founder, ideally in a technology or high-growth environment.
• Experience with office management or event coordination.

Benefits:

• Competitive base salary per year DOE
• 25 days annual leave + your birthday off, rising to 30 days after 5 years of service
• Full Christmas shutdown
• 35 hour working week
• Life assurance
• Private Family Healthcare
• Employee Assistance Programme
• Company contributions to your pension
• Enhanced maternity/paternity pay
• The latest tech including a top of the range MacBook
• Offices equipped with well-stocked pantries with food, snacks and drinks when in the office