Executive Assistant & Office Manager

This is a rare opportunity to work at the heart of a fast-moving technology company, directly alongside the CEO. You will be the CEO’s right hand: managing their time, preparing them for the moments that matter, and keeping the leadership rhythm of the business running smoothly. You will also manage the London office, taking pride in making it a brilliant place for the team to work every day. The role is varied by design. One day you might be preparing board meeting materials; the next, coordinating a customer event with Marketing or improving how the London office runs. For the right person, there is genuine scope to grow into broader strategic work over time. This role reports directly to the CEO and is required to be in our Waterloo office in London a minimum of four days per week.

• Diary management: own the CEO’s calendar, ensuring their time is spent where it has the most impact and that every commitment is properly prepared for.
• Meeting preparation: proactively assemble briefings, agendas, and materials for external and internal meetings so the CEO walks in fully prepared.
• Leadership support: support the CEO through performance cycles and leadership team meetings, including scheduling, documentation, follow-ups, and tracking actions to completion.
• Events: work with the Marketing team to assist with and coordinate events, both internal and customer-facing.
• Strategic projects: get involved in broader strategic opportunities and projects as they arise, if of interest.
• Office management: take full ownership of the London office, making it the best possible environment for the London team: from day-to-day operations and supplier management to the small touches that make an office great. Including in-person support of the team working in the London office as well as any visitors.

Benefits:

• Pension: Our company pension scheme is a great way of building a pot of money for your retirement and as your employer we match your contributions up to 4%.
• Private Family Health insurance: We provide private medical insurance through Vitality Health. As well as giving staff general advice about eating greens and moving about, Vitality Health gives personal, achievable goals to get healthier with Vitality partners helping along the way with discounts, cashback and reward.
• 25 days holidays: We offer candidates 25 days annual leave plus bank holiday per year, increasing to 30 after 5 years’ service.
• EMI Share Options: We offer an employee share option scheme to recognise and reward staff members for their support, service and contribution to the business.
• Flexible Working: Employees have the option to work from one of our offices located in Cheltenham, Bristol or London or to work fully remote.
• Wellbeing Allowance: We provide employees with a £500 allowance, paid quarterly in the sum of £125 per quarter to support a flexible, holistic approach to employees’ well-being.
• Free lunch and snacks: There is a well-stocked pantry with food, snacks and drinks. Lunch is also provided and ranges from a selection of hot and cold food.
• Travelling as required to Cheltenham office for important meetings.

Confident and credible working with board members and C-level executives, handling sensitive information with absolute discretion. Fluent with modern productivity and AI tooling, and driven to use it to work as effectively as possible. A proactive, helpful attitude - you spot what needs doing and get on with it before being asked. Working a minimum of four days per week out of our Waterloo office in London. Exceptionally organised, with the ability to juggle competing priorities calmly and never let things slip. Strong Microsoft Office skills. Experience with office management or event coordination. Previous experience as an EA to a CEO or founder, ideally in a technology or high-growth environment.