At a Glance
- Tasks: Lead a team to manage and optimise our hybrid cloud infrastructure.
- Company: Join Ripjar, a tech company fighting financial crime with innovative software solutions.
- Benefits: Enjoy a competitive salary, remote work, 25 days leave plus your birthday off, and more!
- Other info: Work fully remotely with occasional office visits and enjoy the latest tech tools.
- Why this job: Make a real impact in combating financial crime while working with cutting-edge technology.
- Qualifications: 5+ years in operations management with expertise in hybrid cloud environments and team leadership.
The predicted salary is between 60000 - 84000 £ per year.
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Ripjar specialises in the development of software and data products that help governments and organisations combat serious financial crime. Our technology is used to identify criminal activity such as money laundering and terrorist financing and enables organisations to enforce sanctions at scale to help combat rogue entities and state actors.
Team Mission:
The core infrastructure team at Ripjar is responsible for commissioning and maintaining the underlying IT infrastructure that supports the company's data analytics and intelligence solutions. These systems are provisioned in a hybrid public/private cloud environment and include the underlying clusters used for large scale analytics as well as internal tooling and customer facing SaaS service.
Position Overview:
The DevOps Team Lead will oversee the day-to-day management of the core-infrastructure team (currently 5 headcount), ensuring the efficient provisioning, monitoring, maintenance, and troubleshooting of our mixed public and private cloud environment. This role requires a strategic mindset to design and implement infrastructure improvements while managing performance, capacity, and cost. The role holder will collaborate closely with Product, Delivery, Engineering, and Security to align infrastructure capabilities with business needs alongside regulatory requirements.
Key Responsibilities:
Team Leadership
- Coordination: Oversee the day-to-day activities of the operations team, ensuring that processes run smoothly and efficiently. This includes assigning tasks, monitoring progress, and addressing any issues that arise
- Technical Oversight: Design and implement improvements to existing infrastructure as well as new services. Evaluate the benefits of third-party managed solutions vs internal provision.
- Performance Management: Assess and improve the performance of core-infrastructure team members, fostering a culture of continuous development
- Process Management: Establish and optimise processes that enable the team to independently handle routine tasks
- Jira Service Desk: Operate an internal facing service desk ensuring triage and timely ticket management as well as evolving ticket types to streamline support requests
- Out-of-Hours Support: Coordinate out-of-hours support activities, ensuring a collective knowledge base for non-trivial SaaS support issues
- Incident Response: Manage and contribute to incident response efforts for infrastructure-related issues, ensuring timely resolutions
- Capacity Planning: Conduct infrastructure capacity planning, utilising metrics to inform decisions and ensure readiness for business scaling
- Cost Tracking & Optimization: Monitor and optimise costs associated with infrastructure and services, ensuring alignment with budgetary goals.
- Compliance: Manage and contribute to recurring annual compliance activities, including ISO27001 and SOC2 audits, in collaboration with the respective audit teams and third-party advisors
- Security: Ensure security best practice including identifying potential threats and vulnerabilities, designing secure software systems, and implementing robust security measures
- Disaster Recovery Testing: Participate in disaster recovery testing, ensuring robust recovery processes are in place
Requirements:
- Minimum of 5 years in operations management, particularly within a platform / core infrastructure team (or equivalent)
- Proven ability to lead, mentor, and develop team members, fostering a culture of continuous improvement
- Proficiency in managing hybrid cloud environments (both public and private) and familiarity with relevant technologies and platforms (e.g., AWS, Azure, Google Cloud). Our production workloads are currently hosted in AWS.
- Proficiency in infrastructure provisioning, systems administration and monitoring tools. We use Terraform, Ansible, k8s and Datadog to manage a range of RHEL/Rocky 9 hosts. Our analytics clusters make use of Spark, HBASE and HDFS.
- Experience in designing and implementing scalable infrastructure solutions, ideally with some exposure to parallel processing environments used for large-scale analytics
- An appreciation of security best practice in areas such as network security, threat modelling, vulnerability assessment, IAM, SIEM and incident response.
- Skills in system monitoring, performance tuning, and troubleshooting infrastructure and micro-service-based architectures
- Understanding of compliance frameworks like ISO 27001 and SOC 2, and experience in managing audits and compliance activities
- Familiarity with incident response processes and tools, ensuring timely resolution of issues
- Competitive salary up to £100,000
- 25 days annual leave + your birthday off, rising to 30 days after 5 years of service
- Fully remote working with occasional office travel
- 35 hour working week
- Private Family Healthcare
- Employee Assistance Programme
- Company contributions to your pension (Salary exchange scheme)
- Enhanced maternity/paternity pay
- The latest tech including a top of the range MacBook Pro
- Free food and drink
Seniority level
Seniority level
Mid-Senior level
Employment type
Employment type
Full-time
Job function
Industries
IT Services and IT Consulting
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#J-18808-LjbffrDevOps Team Lead employer: Ripjar
RipJar is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to make a significant impact in the global SaaS marketing landscape. With a focus on employee growth and development, we offer ample opportunities for professional advancement while working remotely from the picturesque town of Cheltenham. Join us to be part of a forward-thinking team that values creativity and strategic thinking in driving meaningful change within the financial crime and compliance sectors.
StudySmarter Expert Advice🤫
We think this is how you could land DevOps Team Lead
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as AWS, Terraform, and Ansible. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your technical proficiency and readiness for the role.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you fostered a culture of continuous improvement and handled performance management, as these are key responsibilities for the DevOps Team Lead position.
✨Tip Number 3
Research Ripjar's mission and values, especially their focus on combating financial crime. Tailoring your conversation to align with their goals can show your genuine interest in the company and how you can contribute to their mission.
✨Tip Number 4
Prepare to discuss your experience with compliance frameworks like ISO 27001 and SOC 2. Understanding these standards and being able to articulate your experience with audits will set you apart as a candidate who is not only technically skilled but also aware of regulatory requirements.
We think you need these skills to ace DevOps Team Lead
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in operations management and hybrid cloud environments. Emphasise your leadership skills and any specific technologies mentioned in the job description, such as AWS, Terraform, and Ansible.
Craft a Compelling Cover Letter:In your cover letter, explain why you are passionate about combating financial crime and how your background aligns with Ripjar's mission. Mention specific achievements that demonstrate your ability to lead a team and improve infrastructure.
Showcase Technical Proficiency:Include examples of your technical skills in managing cloud environments and infrastructure provisioning. Discuss any experience you have with compliance frameworks like ISO 27001 and SOC 2, as well as incident response processes.
Highlight Continuous Improvement:Demonstrate your commitment to continuous development by mentioning any relevant training or certifications you've completed. Share instances where you've successfully implemented improvements in previous roles.
How to prepare for a job interview at Ripjar
✨Showcase Your Leadership Skills
As a DevOps Team Lead, you'll need to demonstrate your ability to lead and mentor a team. Prepare examples of how you've successfully managed teams in the past, focusing on fostering a culture of continuous improvement and collaboration.
✨Understand Hybrid Cloud Environments
Make sure you have a solid grasp of hybrid cloud environments, particularly AWS, as this is where their production workloads are hosted. Be ready to discuss your experience with relevant technologies like Terraform, Ansible, and Kubernetes.
✨Prepare for Compliance Discussions
Familiarise yourself with compliance frameworks such as ISO 27001 and SOC 2, as well as your role in managing audits. Be prepared to discuss how you've contributed to compliance activities in previous positions.
✨Demonstrate Incident Response Knowledge
Since incident response is a key responsibility, be ready to share your experiences in managing infrastructure-related incidents. Discuss the tools and processes you've used to ensure timely resolutions and how you handle out-of-hours support.
