Business Improvement Manager
Business Unit: 5049 - Hertfordshire
Location: Stevenage
Duties
- Own and manage key digital systems and reporting platforms across the contract, including Confirm, CPA and Power BI.
- Analyse operational data to identify trends and drive continuous improvement.
- Lead business improvement initiatives using LEAN methodologies.
- Work with managers and stakeholders to implement process improvements and efficiencies.
- Drive innovation across the contract and monitor benefits through innovation tracking tools.
- Oversee the management of the ITCC/Hub team to ensure effective service delivery.
- Support contract development, performance improvement and future business planning.
- Produce reports, insights and recommendations to support decision-making and operational performance.
Person Specification
- Strong analytical and problem-solving skills with the ability to interpret complex data.
- Experience of business improvement, process optimisation and LEAN methodologies.
- Strong knowledge of digital systems, reporting tools and Microsoft Office applications.
- Excellent communication and stakeholder management skills.
- Experience leading teams and driving performance improvements.
- Ability to influence decision-making through evidence-based recommendations.
- Strong organisational skills with the ability to manage multiple priorities.
- Experience in technical report writing and presenting information clearly.
- Knowledge of ICT systems, software and hardware management.
- Experience within the highways, transportation management or related sector is desirable
Contract Type: Permanent
Hours: Full Time - 40 - Monday to Friday
Fairness Inclusion & Respect
Fairness, Inclusion and Respect (FIR) at Ringway is about recognising and celebrating each other’s differences and what they bring to the team.
Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.
Should you require any reasonable adjustments to be made as part of the application process please contact us directly.
Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
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Business Improvement Manager in Stevenage employer: Ringway London
At Ringway, we pride ourselves on being an excellent employer, offering a supportive work culture that values fairness, inclusion, and respect. Our Milton Keynes depot provides a dynamic environment where employees can thrive, with opportunities for professional growth and flexible working arrangements to help balance personal and professional commitments. Join us to be part of a team that celebrates diversity and fosters a sense of belonging while ensuring the safety and efficiency of our operations.
