At a Glance
- Tasks: Lead operational excellence and drive continuous improvement for Kent County Council highways contract.
- Company: Join Ringway, a leader in infrastructure management with a focus on collaboration and innovation.
- Benefits: Enjoy flexible working arrangements, competitive salary, and opportunities for professional growth.
- Other info: Embrace diversity and enjoy a supportive work culture that values fairness and inclusion.
- Why this job: Make a real impact by enhancing service delivery and driving performance in a key leadership role.
- Qualifications: Experience in business management and a strong understanding of KPIs and compliance processes.
The predicted salary is between 42750 - 52250 £ per year.
Ringway is seeking an experienced Business Manager to support the delivery of operational excellence across the Kent County Council highways contract. This is a key leadership position responsible for driving performance, compliance, and continuous improvement across the contract. The role will work closely with operational teams to ensure efficient, high-quality service delivery, while maintaining strong collaborative relationships with Kent County Council and key stakeholders.
The Role
Reporting to the Contracts Director, you will lead on operational excellence, performance management, and continuous improvement, ensuring the contract delivers right first time, every time. You will work closely with operational teams and leadership to drive business planning, compliance, and strategic initiatives, while embedding a culture of quality, efficiency, and innovation.
Duties
- Lead the business planning process, supporting strategy development and delivery
- Drive operational excellence initiatives and continuous improvement projects across the contract
- Oversee and track contract KPIs, performance metrics, and compliance activities
- Manage and coordinate internal and external audits (ISO / BSI / client audits)
- Lead governance of health, safety, and environmental performance monitoring
- Act as the IMS and quality lead, ensuring systems, policies, and procedures are effective and up to date
- Champion innovation, communication, and employee engagement initiatives
- Drive social value and environment
- Support leadership teams with reporting, compliance calendars, and performance insights
Person Specification
- Experience in business management, performance, or continuous improvement within infrastructure, highways, or similar sectors
- Strong understanding of KPIs, governance, compliance, and audit processes
- Experience managing or supporting ISO standards (9001 / 14001 / 45001 / 44001)
- A confident communicator who can influence at all levels
- Highly organised, analytical, and solutions-focused
- Passionate about driving improvement, innovation, and operational excellence
Contract Type: Permanent
Hours: Full Time - 40 - Monday to Friday
Business Unit: 5107 - Kent
Fairness, Inclusion and Respect (FIR) at Ringway is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all. Should you require any reasonable adjustments to be made as part of the application process please contact us directly. Ringway recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.
Business Manager in Maidstone employer: Ringway London
At Ringway, we pride ourselves on being an excellent employer, offering a supportive work culture that values fairness, inclusion, and respect. Our Milton Keynes depot provides a dynamic environment where employees can thrive, with opportunities for professional growth and flexible working arrangements to help balance personal and professional commitments. Join us to be part of a team that celebrates diversity and fosters a sense of belonging while ensuring the safety and efficiency of our operations.
StudySmarter Expert Advice🤫
We think this is how you could land Business Manager in Maidstone
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Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Business Manager at Ringway London!
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We think you need these skills to ace Business Manager in Maidstone
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Ringway London. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Ringway London
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
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Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Ringway London. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
