At a Glance
- Tasks: Support the Highway Support Officer in managing enquiries and ensuring project efficiency.
- Company: Join a forward-thinking company committed to safety and quality in highway maintenance.
- Benefits: Enjoy flexible working arrangements, competitive pay, and a supportive work environment.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
- Why this job: Make a real difference in your community while developing valuable skills in a dynamic role.
- Qualifications: Experience with Microsoft Office and highway maintenance systems; strong written communication skills.
The predicted salary is between 30000 - 40000 € per year.
This is an operational role based at our depot, with daily attendance required at the start and end of each working day. You will support the Highway Support Officer in the selection and ordering of Category 2 schemes, with a particular focus on managing and assessing enquiries within the Confirm system. The role requires a strong commitment to meeting safety, environmental, and quality standards, while ensuring the needs of clients and stakeholders are met both internally and externally. You will also contribute to the delivery of the Ringway Hertfordshire Business Plan objectives and undertake supervisory responsibilities to ensure efficient and effective execution of both planned projects and third-party works.
Duties:
- Carry out enquiry investigation
- Enquiry responses either directly or via Customer/Enquiry Coordinator
- Undertake insurance inspections
- Assisting with the LICE process specifically to do with overgrown vegetation
- Category 2 job raising on Confirm and job pack production
Person Specification:
- Experienced in working with Microsoft Office
- Software systems related to highway maintenance such as Confirm and Esri
- Good written skills including report writing
- Accuracy/attention to detail
- Previous experience working and managing in the highway maintenance industry
Contract Type: Permanent
Hours: Full Time – 45 hours, Monday to Friday
Ringway recognises the importance of diversity and commits to equity of opportunity and fair treatment of all current and potential employees, encouraging applications from all. Should you require any reasonable adjustments for the application process please contact us directly. Ringway also offers flexible working arrangements to support work-life balance.
Assistant Highways Support Officer employer: Ringway London
Ringway is an excellent employer that prioritises safety, environmental standards, and quality in its operations, making it a rewarding place to work for those passionate about highway maintenance. With a strong commitment to employee growth, the company offers flexible working arrangements and fosters a culture of fairness, inclusion, and respect, ensuring that all employees feel valued and supported in their roles. Located at our depot, this position provides a unique opportunity to contribute to meaningful projects while enjoying a collaborative and dynamic work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Highways Support Officer
✨Tip Number 1
Network like a pro! Reach out to people in the highways maintenance industry, especially those who work at Ringway. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Confirm system and highway maintenance processes. We want you to show off your skills and experience confidently!
✨Tip Number 3
Don’t forget to highlight your attention to detail during interviews. This role is all about accuracy, so share examples of how you've nailed that in past jobs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Assistant Highways Support Officer
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in highway maintenance and your familiarity with systems like Confirm. We want to see how your skills align with the role, so don’t hold back!
Show Off Your Writing Skills:Since good written skills are a must for this role, take the time to craft clear and concise responses. Whether it’s your cover letter or any reports, we appreciate attention to detail and clarity.
Highlight Your Experience:If you've worked with Microsoft Office or have experience in managing enquiries, make sure to mention it! We love seeing relevant experience that shows you can hit the ground running.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Ringway London
✨Know Your Role
Make sure you thoroughly understand the responsibilities of an Assistant Highways Support Officer. Familiarise yourself with the Confirm system and how it relates to managing enquiries. This will show your potential employer that you're genuinely interested and prepared for the role.
✨Highlight Relevant Experience
When discussing your background, focus on any previous experience in highway maintenance or similar operational roles. Be ready to share specific examples of how you've successfully managed projects or handled enquiries, as this will demonstrate your capability to meet their needs.
✨Showcase Your Skills
Since the job requires strong written skills and attention to detail, prepare to discuss your proficiency with Microsoft Office and any relevant software like Esri. Bring along samples of reports or documents you've created to illustrate your skills in action.
✨Emphasise Safety and Quality Standards
Given the importance of safety, environmental, and quality standards in this role, be prepared to talk about how you've prioritised these aspects in your previous work. Share examples of how you've contributed to maintaining high standards and meeting client expectations.
