At a Glance
- Tasks: Manage and grow high-value accounts while driving customer success and engagement.
- Company: Join Ringover, a fast-growing SaaS company with a vibrant culture.
- Benefits: 28 paid holidays, hybrid work, travel allowance, and training trips to Paris.
- Other info: Great career progression opportunities in a dynamic environment.
- Why this job: Be the strategic link between customers and our innovative product team.
- Qualifications: 3-5 years in account management or sales, with strong interpersonal skills.
The predicted salary is between 45000 - 55000 £ per year.
As an Account Manager for the UK Market at Ringover, you will be responsible for the P&L of a portfolio of strategic customers. Your goal? Turn the existing customer base into a key growth driver through renewals, upsell, and especially cross-sell. You will sit at the crossroads of high-level customer relationships, commercial strategy, and product value.
Key responsibilities
- Manage and grow a portfolio of high-value accounts
- Define account-specific commercial strategies aligned with customer business objectives
- Maximise account value (retention, MRR growth, product adoption)
- Engage regularly with senior stakeholders (C-Level, Business & IT leadership)
- Build strong, proactive and advisory customer relationships
- Track KPIs and build a clear understanding of customer P&L
- Identify co-innovation opportunities with the Product team (e.g. beta testing, market feedback)
- Act as the strategic interface between internal teams (Sales, CSM, Product, Support) and the customer
Profile requirements
- 3–5 years of experience as Account Manager, Customer Success Strategist, or in Sales (preferably Mid-Market or Enterprise)
- Proven experience managing complex, high-value accounts (SaaS / B2B Tech preferred)
- Ability to operate in matrix organisations and engage with C-Level stakeholders
- Strong business acumen and P&L-oriented mindset
- Excellent interpersonal skills, situational intelligence, and trusted advisor posture
- Highly proactive, solution-oriented, and strong active listening skills
Whats on offer:
- Join a fast growing company with career progression
- 28 paid holidays (includes UK bank holidays)
- Hybrid working environment from our offices in Liverpool Street
- Laptop, headset and other work equipment provided
- Trips to visit our Paris HQ for training and company events
- £200 towards your London travel every month!
Account Manager | SaaS | UK Market employer: Ringover Group
Contact Detail:
Ringover Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager | SaaS | UK Market
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with high-value accounts and your knack for building strong relationships. Use real examples to demonstrate how you've driven growth and maximised account value.
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly and express your interest. Share how you can help them grow their customer base and improve their P&L – it shows initiative and could set you apart from the crowd.
✨Tip Number 4
Keep learning! Stay updated on the latest trends in SaaS and B2B tech. This knowledge will not only help you in interviews but also show that you're genuinely interested in the field. Plus, we’ve got loads of resources on our website to help you brush up on your skills!
We think you need these skills to ace Account Manager | SaaS | UK Market
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Account Manager. Highlight your experience with high-value accounts and any SaaS or B2B tech background you have. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how you can drive growth for our customers. Be specific about your achievements in managing complex accounts.
Showcase Your Interpersonal Skills: Since you'll be engaging with C-Level stakeholders, it's crucial to demonstrate your excellent interpersonal skills. Share examples of how you've built strong relationships and acted as a trusted advisor in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Ringover Group
✨Know Your Numbers
As an Account Manager, you'll be dealing with P&L and KPIs. Brush up on your financial acumen and be ready to discuss how you've maximised account value in previous roles. Bring specific examples of how you’ve driven MRR growth or improved product adoption.
✨Understand the Product Inside Out
Familiarise yourself with Ringover's offerings and how they fit into the UK market. Be prepared to discuss how you can leverage the product to meet customer needs and identify co-innovation opportunities. Showing that you understand the product will demonstrate your commitment and strategic thinking.
✨Build Relationships Before the Interview
If possible, connect with current employees or follow Ringover on social media. This will give you insights into the company culture and help you understand what they value in their customer relationships. Mentioning these insights during your interview can set you apart.
✨Prepare for C-Level Conversations
Since you'll be engaging with senior stakeholders, practice articulating your thoughts clearly and confidently. Prepare to discuss how you would approach high-level discussions and provide value as a trusted advisor. Role-playing these scenarios can help you feel more comfortable.