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For Companies At a Glance
- Tasks: Drive customer success by ensuring they get the most out of our cloud communication platform.
- Company: Join a rapidly growing global SaaS provider with a vibrant team culture.
- Benefits: Enjoy competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Be the key to helping businesses thrive through innovative communication solutions.
- Qualifications: Strong communication skills and a passion for customer success.
- Other info: Exciting opportunity to be part of a dynamic team in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
About Ringover
Ringover is a global SaaS provider of world‑class cloud communication software, serving enterprises across the UK, US, and Europe. With a 100% cloud‑based platform integrating telephony, video conferencing, chat, and team messaging, our mission is simple: unlock the power of conversations for our customers. Headquartered in Paris and founded in 2005, Ringover has grown rapidly and now supports over 10,000 businesses worldwide. Following our recent $32 million funding round, we’re expanding our UK presence — and looking for a talented Customer Success Manager to help our customers thrive.
About the Role
As part of our London‑based team, you’ll be the face of Ringover for our UK customers. Your mission: drive adoption, retention, and growth by ensuring every customer extracts maximum value from our platform. You’ll work closely with our CSM team, UK Head of Sales.
Customer Success Manager - UK employer: Ringover France
Contact Detail:
Ringover France Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager - UK
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Ringover on LinkedIn. A friendly chat can give us insider info about the company culture and what they really value in a Customer Success Manager.
✨Tip Number 2
Prepare for the interview by understanding Ringover's products inside out. We should be ready to discuss how we can help customers thrive using their cloud communication software. Show them we’re passionate about unlocking the power of conversations!
✨Tip Number 3
Practice our pitch! We need to articulate our experience in driving adoption and retention clearly. Use specific examples from our past roles that demonstrate how we’ve helped customers succeed.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can set us apart and show our enthusiasm for the role. Let’s remind them why we’re the perfect fit for the Customer Success Manager position.
We think you need these skills to ace Customer Success Manager - UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Customer Success Manager role. Highlight any relevant experience in SaaS or customer success to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about customer success and how you can help our customers thrive with Ringover’s platform.
Showcase Your Communication Skills: As a Customer Success Manager, communication is key. Make sure your application is clear, concise, and free of typos. This is your first chance to impress us with your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ringover France
✨Know the Product Inside Out
Before your interview, make sure you understand Ringover's cloud communication software thoroughly. Familiarise yourself with its features, benefits, and how it stands out from competitors. This will help you demonstrate your knowledge and show that you're genuinely interested in helping customers succeed.
✨Showcase Your Customer-Centric Approach
As a Customer Success Manager, your role revolves around ensuring customer satisfaction. Prepare examples from your past experiences where you've successfully driven adoption or resolved customer issues. Highlight your ability to build relationships and communicate effectively, as these are key skills for the role.
✨Research the Company Culture
Ringover is expanding rapidly, so understanding their company culture is crucial. Look into their values and mission statement. During the interview, align your answers with their culture, showing how you can contribute positively to the team and help foster a thriving environment for customers.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and future growth opportunities at Ringover. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you. Plus, it demonstrates your proactive approach to understanding the business.
