Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support the Property Team with strategic, administrative, and operational tasks.
- Company: Join Ringley, a top-rated property management company with a friendly culture.
- Benefits: Competitive salary, supportive team environment, and opportunities for professional growth.
- Why this job: Make a real impact in a dynamic role while enhancing your skills in a regulated industry.
- Qualifications: Strong customer service skills and experience in regulated environments.
- Other info: Be part of a team that values continuous improvement and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
This is a role that is both strategic, administrative, and operational. We are a heavily regulated data-led business with a compliance, finance bias. Whilst we run at 4.6* on Google and Trustpilot, we love improving our service, sharing success with the team, and delivering continuous service improvement by honing our bespoke tech and processes. There are no ivory towers at Ringley. This is a roll-your-sleeves-up, hands-on role that sits alongside our Head of Property Management. As well as providing active support to the Head of Property, you will manage workflow streams, build deep inter-team trust, and ensure SLA delivery.
Role Overview
What we think makes a good Business Support Manager:
- You will have a let’s get it done aura, understand that sticking to the process is what protects us and our Clients as well as being both financially literate and risk savvy.
- You will be great at root cause analysis and be a natural problem solver (perhaps with a calming deep breath, but always with a smile).
- Saying that, you will be better still at articulating empathetic, audit-trail heavy, politically sensitive responses to complex queries.
- We will be absolutely able to rely on you to remember to trigger quarterly audit tasks.
In return, you will be part of the friendliest Property Team in the business, with the best 5* reviews out there.
Qualifications
- Strong customer service fundamentals
- A highly regulated environment experience
- Financial literacy
- Leadership and responsibility
Responsibilities
- Being the one who ensures our office is always fit for an army inspection
- Data management, department workflow audit, management, and step in where there are bottlenecks or catch-up projects
- Research and audit trail analysis to draft responses that uphold a fair position
- Taking a lead role in meeting, onboarding and management of new Clients, even daily Client check-ins if required
- Review and pre-Client sign-off of budgets, as well as mentoring managers who are new to budgeting or whose sites are not performing well to budget
- Using tools like our 'keyword' department-wide inbox search to flush out risks that need same-day attention either personally or via the team
- Upskilling support staff and improving email performance
- Embedding new policy, tech features into day-to-day operations, training and sample testing success to streamline inter-team workflows
- Administrative and operational tasks to ensure smooth business operations and inter-departmental and managerial support
- Managing debtors across the business streams and reviewing purchasing to find savings
Salary & Location
Salary Range for our Business Support Manager – Property Team located in London.
Business Support Manager - Property Team employer: Ringley Group
Contact Detail:
Ringley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager - Property Team
✨Tip Number 1
Network like a pro! Get out there and connect with people in the property management field. Attend industry events, join relevant online groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to business support and property management. Think about how you can showcase your problem-solving skills and financial literacy. We want you to shine, so role-play with a friend or even in front of the mirror!
✨Tip Number 3
When you get that interview, make sure to ask insightful questions about the company’s processes and how they handle compliance. This shows you’re not just interested in the role but also in how you can contribute to their success. Plus, it’ll help you figure out if it’s the right fit for you!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you on board with the friendliest Property Team around!
We think you need these skills to ace Business Support Manager - Property Team
Some tips for your application 🫡
Show Your Strategic Side: When writing your application, make sure to highlight your strategic thinking skills. We want to see how you can contribute to our compliance and finance-focused environment while keeping things efficient and effective.
Be Hands-On: This role is all about rolling up your sleeves and getting stuck in. Use your application to demonstrate your hands-on experience in managing workflows and solving problems. We love a proactive approach!
Emphasise Customer Service: Strong customer service fundamentals are key for us. Make sure to include examples of how you've provided excellent service in previous roles, especially in regulated environments. Show us you can keep our clients happy!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our friendly Property Team!
How to prepare for a job interview at Ringley Group
✨Know Your Numbers
As a Business Support Manager, financial literacy is key. Brush up on your understanding of budgets and financial reports before the interview. Be ready to discuss how you've managed budgets in the past and any strategies you've used to ensure financial compliance.
✨Show Your Problem-Solving Skills
This role requires a natural problem solver. Prepare examples of complex queries you've handled and how you approached them. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your analytical skills and calm demeanour.
✨Emphasise Team Collaboration
Building trust within teams is crucial. Think of instances where you've successfully collaborated with others to achieve a common goal. Highlight your ability to communicate effectively and how you’ve supported colleagues in overcoming challenges.
✨Be Ready for Compliance Questions
Given the heavily regulated nature of the business, expect questions about compliance and risk management. Familiarise yourself with relevant regulations and be prepared to discuss how you ensure adherence to processes while maintaining service quality.