At a Glance
- Tasks: Manage property portfolios, build client relationships, and oversee maintenance and budgeting.
- Company: Join Ringley, an award-winning property management team with a collaborative culture.
- Benefits: Competitive salary, bonus opportunities, and a supportive work environment.
- Other info: Dynamic team with excellent career growth opportunities and a focus on innovation.
- Why this job: Make a real impact in property management while developing your professional skills.
- Qualifications: 4+ years in a decision-making role and strong customer leadership skills required.
The predicted salary is between 25000 - 29500 £ per year.
Ringley is a silver standard Investor in People and national training award winner. We have set out the learning blocks to grow professionals. Applicants will need a full driving licence as we expect our Property Managers to build a relationship with our Clients via regular site visits.
Salary: based on experience (bonus & profit share) Job Type: Full-time, Permanent Salary: £25,000 to £29,500/year.
Preparing for your interview: The core competencies we will be seeking include:
- Commercial focus, detective skills (research & audit trail)
- Leadership: man management, customer leadership
- Finance: budgeting, accounts presentation
- Law: leases, RTM, enfranchisement
- Building pathology: repairs, cost:value, strategy
More about Ringley: Ringley is a multi-award winning multi-practice property team based in Camden Town, Manchester, and Cardiff Bay comprising Chartered Surveyors, Engineers, Solicitors, Valuers, PropTech, Lettings, Block Management, and Final Accounts staff on-site throughout the UK. Ringley’s success would be impossible without our passionately committed team. We expect 5-star service and to achieve this, we look after our people.
Ringley's customer focus sets a benchmark in the industry; we support people who live in communal environments: leaseholders in newly built homes, owners who have bought their freehold, and those in the private rented sector. All our teams, whether they are Relationship Managers, Property Managers, Legal Officers or Chartered Accountants, have to be creative problem solvers to deliver solutions to those who come to us for advice.
In property, it is all about helping owners understand their block accounts, trace repairs, plan for decorations, buy the freehold, extend their lease and day-to-day what is theirs to repair and what will be covered by the service charge.
At Ringley, each Leasehold Block Portfolio Manager is supported by their own Legal Officer and Final Accounts Officer and is supported by our Treasury and Customer Support Teams. Right from the start, we have always looked to recruit people who we could imagine giving up their time to visit granny. To us, this meant respect, listening, and learning.
Junior Relationship Manager (Property Portfolio Holder) role overview - what does a Junior Relationship Manager do? A Junior Relationship Manager is a boundary-spanning role, supported by a Legal Officer, our Inbound, Outbound, and Finance Helpdesk Teams. You will be the face that homeowners look to so they can understand their building accounts, trace repairs, plan for decorations, buy the freehold, extend their lease and day-to-day management.
Required Skills:
- 4+ years in a decision-making role
- Real customer leadership skills
- An aptitude for numbers
- A logical, practical approach
- Educated to A level or degree standard
What do I need to do to become a Junior Relationship Manager?
Responsibilities - What You’ll Be Doing Day To Day:
- Thinking about your portfolio, the contractors that work on it, the equipment to be looked after, the insurance you will need to have in place, the housekeeping standards to maintain, and a strategy for cyclical works.
- Meeting with Clients to advise them what should happen when (compliance & planned maintenance) and help them make decisions.
- Meeting Contractors on site to negotiate contracts, check work done, and arrange quotes.
- Actioning issues from site reports, meetings, and defects reported.
- Considering planned preventive maintenance from a building pathology view as well as what the lease allows, checking statutory consultation requirements and funds available.
- Managing building risks: Insurance, Asbestos, Fire, Health & Safety, Water Chlorination, Plant, Flues etc.
- Keeping an eye on cash flow, reviewing arrears and payments due, and instructing your Legal Officer to get the money in.
- Preparing annual budgets for Client sign-off.
Ideal candidates: Suitable transferable skills might have been gained in these roles: Account manager, customer service supervisor, housing officer, lettings manager, property manager, insurance handler, building manager, banker, asset manager, and facilities manager. Suitable experience must be in a customer-facing role and you will need to demonstrate that your experience involves customer decision-making and a commercial focus.
Founded in 1997, Ringley is an award-winning property specialist delivering value across residential, commercial, mixed-use, retail, and industrial sectors. We combine deep market insight, innovative PropTech solutions, and a commitment to transparency, empathy, and integrity to build long-term relationships with clients, partners, and communities.
Junior relationship manager (property portfolio holder) employer: Ringley Fire Consultancy
As a leading player in the BTR sector, our company offers an exceptional work environment in London, where innovation and collaboration thrive. We prioritise employee growth with early directorship opportunities and a competitive salary structure, alongside performance-related pay that rewards your contributions. Join us to be part of a dynamic team that values creativity, ESG initiatives, and a commitment to excellence in residential asset management.
