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- Tasks: Support and enable partners through training, technical support, and relationship management.
- Company: Join RingCentral, a leading cloud communications provider with a $2 billion annual revenue.
- Benefits: Enjoy comprehensive insurance, wellness programs, paid leave, and employee bonuses.
- Why this job: Be part of a dynamic team that powers human connections and fosters innovation.
- Qualifications: Experience in Solution Engineering or Technical Enablement, with knowledge of UCaaS and CCaaS.
- Other info: RingCentral values diversity and is recognised as a Best Place to Work.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Partner Solution Engineer role at RingCentral 2 weeks ago Be among the first 25 applicants Join to apply for the Partner Solution Engineer role at RingCentral Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. As a Partner Solution Engineer , you will play a critical role in recruiting, onboarding, and enabling strategic partners across the UK. You’ll be the technical bridge between RingCentral and our partner ecosystem—ensuring partners are equipped with the knowledge, tools, and support they need to drive success. Key Responsibilities Partner Enablement & Support Support the recruitment and technical onboarding of new partners. Enable partners through in-depth training sessions, certifications, and technical workshops. Provide ongoing technical support and guidance to partner technical teams. Technical Relationship Management Own and nurture the technical relationship with assigned partners. Act as the go-to expert for RingCentral’s UCaaS and CCaaS platforms. Collaborate with partner engineers and architects to support joint customer opportunities. Collaboration & Event Support Work closely with the broader RingCentral Partner and Channel teams. Support partner events, trade shows, webinars, and demonstrations. Deliver impactful presentations and product demos to partner audiences. Partner Development Influence the technical strategy and growth plans of our partner community. Identify and drive technical alignment opportunities across partners’ portfolios. Serve as a trusted advisor, helping partners develop compelling RingCentral-based solutions. Required Skills & Experience Proven experience in a Solution Engineering, Sales Engineering, or Technical Enablement role. Strong knowledge of UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service). Ability to deliver technical training, presentations, and demonstrations to both technical and non-technical audiences. Experience managing technical relationships and supporting partner/channel ecosystems. Preferred Skills Exposure to CPaaS, APIs, and application integration. Understanding of networking, telephony, and cloud-based communications. Familiarity with security best practices in communication platforms. What we offer: Comprehensive medical, dental, and life insurance Pension ESPP/KEEB Paid time off and paid sick leave Paid maternity, paternity & parental leave Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program RingCentral’s Solutions Engineering team uses expert knowledge of our platform to help new and existing clients create custom solutions that make the most of our technology. RingCentral is the leading global cloud-based communications provider because we’re not just selling solutions; we’re powering human connections. That’s why we’re the largest and fastest-growing pure-play provider in our space. RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Engineering and Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at RingCentral by 2x Sign in to set job alerts for “Solutions Engineer” roles. 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Partner Solution Engineer employer: RingCentral
Contact Detail:
RingCentral Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Partner Solution Engineer
✨Tip Number 1
Familiarise yourself with RingCentral's products, especially their UCaaS and CCaaS platforms. Understanding the technical aspects and benefits of these solutions will help you engage more effectively during interviews.
✨Tip Number 2
Network with current or former employees of RingCentral on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the Partner Solution Engineer role.
✨Tip Number 3
Prepare to discuss your experience in managing technical relationships and enabling partners. Be ready to share specific examples that demonstrate your ability to support partner ecosystems.
✨Tip Number 4
Stay updated on industry trends related to UCaaS and CCaaS. Being knowledgeable about the latest developments will show your passion for the field and your commitment to helping partners succeed.
We think you need these skills to ace Partner Solution Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Solution Engineering, Sales Engineering, or Technical Enablement. Emphasise your knowledge of UCaaS and CCaaS, as well as any experience with partner ecosystems.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Partner Solution Engineer role at RingCentral. Mention specific skills that align with the job description, such as your ability to deliver technical training and manage relationships with partners.
Showcase Relevant Projects: If you have worked on projects related to UCaaS, CCaaS, or partner enablement, be sure to include these in your application. Describe your role and the impact of your contributions to demonstrate your expertise.
Prepare for Technical Questions: Anticipate technical questions related to networking, telephony, and cloud-based communications during the interview process. Brush up on these topics to showcase your knowledge and confidence.
How to prepare for a job interview at RingCentral
✨Understand UCaaS and CCaaS
Make sure you have a solid grasp of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Be prepared to discuss how these technologies work and their benefits, as this knowledge will be crucial in your role as a Partner Solution Engineer.
✨Showcase Your Technical Training Skills
Since the role involves delivering technical training and presentations, think of examples from your past experiences where you've successfully trained others. Highlight your ability to simplify complex concepts for both technical and non-technical audiences.
✨Demonstrate Relationship Management Experience
Be ready to talk about your experience managing technical relationships. Share specific instances where you nurtured partnerships or collaborated with teams to achieve common goals, as this will show your capability in handling the technical relationship aspect of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and technical expertise. Think through potential challenges you might face in onboarding partners or delivering support, and prepare structured responses that demonstrate your strategic thinking and adaptability.
