Human Resources Generalist (Bilingual English/French) in London

Say hello to opportunities. It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.

This is a critical role for our EMEA HR team in serving as a key member as we create an exceptional and highly supportive workplace. This is a perfect opportunity for someone that has a passion for human resources and enjoys collaborating and being part of a team.

To succeed in this role you must have experience in:

• Professional working proficiency in both English and French (written and verbal) is required to effectively support our regional teams.
• French Labor Law Expertise: deep, hands-on understanding of French employment regulations, including experience managing employment contracts, employee relations, terminations and navigating CSE processes.
• Establish self as a first point of contact for employees and managers who contact HR Shared Services with general inquiries around a breadth of HR related areas.
• Partner closely with HRBPs to support leaders and employees on inquiries and escalations where required, and other key areas of HR outside of Shared Services, where applicable.
• Develop effective working relationships with management and employees in order to influence and mentor them on effective employment practices.
• Provide and advise employees and managers with information about HR policies, procedures, and protocols.
• Communicate to data teams HR transactions to be completed in the HRIS system such as new hire/termination information, personal data, compensation, benefits, and tax data; personnel action changes.
• Coordinate and induct new hires including leading new hire paperwork and orientation program delivery.
• Provide high quality customer service in alignment with the culture and core values for managers and employees including collaborating with other departments to provide overall timely resolutions to inquiries or issues.
• Facilitate and support our annual salary review processes from a people operations perspective.
• Ensure compliance on required employment eligibility documents.
• Complete verification of employment and completion letters.
• Provide consultation to managers on performance management process.
• Complete employee relations letters from templates.
• Health/life insurance registration facilitation.
• Assist drafting Offer Letters and Employment Contracts for UK, Germany, and France as needed.
• Facilitate and promote global and local Corporate Social Responsibility Initiatives and Diversity and Inclusion groups.
• Support quarterly audits.
• Other duties as assigned.

Desired Qualifications:

• Mandatory: Bilingual English/French.
• Prefer BA in HR, Communication or related fields; or equivalent knowledge acquired through a combination of education, training and experience.
• 3-5 years HR experience, preferably in a generalist capacity, and Service Call Center or Customer Service experience; or an equivalent experience required.
• Experience processing transactions in a case management and HRIS system.
• Experience with Workday HRIS system.
• HR Certification preferred.

RingCentral’s People team recruits, supports, and rewards the talented people who are reimagining the world of communications. You’ll be part of a team that partners with business-unit leaders and provides world-class HR support.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location.

Bottom line: We are committed to hiring and retaining great people because we know you power our success.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.