Key Account Manager - UK Aftermarket in Bradford

Your tasks include taking full responsibility for and owning the development and execution of the strategic plan within the Account portfolio, ensuring alignment with business goals while driving growth, profitability, and customer satisfaction. You will achieve all sales and profit margin targets set for managed accounts by identifying opportunities to grow the business and enhance profitability.

Key responsibilities:

• Establish and maintain relationships with key personnel within target organisations at all levels including Owners, Buyers, Branch & Regional Managers.
• Conduct regular review meetings with key stakeholders within each business along with branch visits and key buying group members.
• Ensure effective management and alignment with internal Osram stakeholders within the ITG/S-KAM teams, fostering collaboration and clear alignment.
• Adopt an entrepreneurial approach to customer development to exploit all sales opportunities and demonstrate the value that Ring can provide for their business.
• Engage with the Product Management and Marketing Communications teams to deliver suitable promotional initiatives to support category management within target businesses.
• Collaborate effectively with the online content manager to optimise copy and content across customer platforms, ensuring alignment with brand messaging and enhancing user engagement.
• Work closely with internal Customer Support partners and Internal NAC teams to support and provide delivery of information on time and order queries when required.
• Ensure the listing of new products within target customers, expanding our range presence and increasing our share of voice versus key competitors.
• Attend Customer and Industry Trade Shows as required.
• Contribute new product and sales ideas to the wider organisation and provide regular feedback on market and customer developments.
• Work closely with Area Sales Team to co-ordinate activity within buying groups and ensure implementation of promotional activity at branch level.
• Evaluate customer risk and proactively work to avoid re-tenders/deletions that could adversely affect company profitability.
• Ensure analysis is conducted for all promotional campaigns to assess their impact on the agreed objectives for each campaign.
• Support internal business reporting by providing necessary information.

Experience level: Professional (> 3 Years)

Type of contract: Permanent

Employment type: Full-time

Work Model: Hybrid

Who we are looking for:

• Experience of managing or working within large strategic Automotive Aftermarket customers and buying groups is highly desirable.
• Experience in managing a broad portfolio of end user products within omni-channel customers (Retail, Trade, ecommerce).
• Demonstrated experience in category management within stores and branches along with the ability to analyse and enhance the online customer journey, leveraging data-driven insights to drive sales.
• An experienced networker with the ability to build and maintain strong relationships with key stakeholders, leveraging connections to drive business opportunities and foster long-term partnerships.
• Strong communication and interpersonal skills (internal and external).
• Demonstrated a highly structured and strategic approach to managing key accounts, ensuring alignment with long-term business objectives.
• Team player who exercises tact and diplomacy in dealings with people throughout the organisation.
• Experience of negotiation and influencing to a senior level.
• Excellent presentation skills (verbal, written and numerical).
• Highly numerate with solid commercial acumen.
• Self-motivator, able to operate remotely and upon own initiative.
• Positive and enthusiastic with an exceptional work ethic to deliver results.
• Able to operate and demonstrate the highest levels of integrity.
• PC literate (understanding of MS Office Word, Excel, PowerPoint).
• Highly organised - planning, preparation, execution and follow-up.

What we offer:

• Competitive Salary
• Pension Scheme: Employer 5%
• Bonus Scheme: 30% OTE discretionary
• Car Allowance
• Holidays: 25 days paid holiday each year, increasing to 26 after 6 years, plus an extra 1 day linked to birthday, along with 8 recognised Bank Holidays.
• Life assurance.
• Company enhanced Sick Pay.
• Colleague Discounts on RING Products.
• Health Care Scheme: Private Healthcare, Employee Assistance Programme (EAP), Discounts and Eyecare Vouchers.
• Opportunity to enrol in one of the salary sacrifice schemes for a car or cycle to work.
• Company enhanced maternity, adoption and paternity pay.
• Employee Recognition: Rewards for Employee of the Quarter, plus tokens of appreciation at different times during the year, e.g., on Employee Appreciation Day.
• Learning and Development: We invest in our people's development to give them the opportunity to achieve their full potential, focusing on regular learning and development opportunities.
• Access to OSRAM's E-learning portal and the newly launched ams-OSRAM University, which can also be accessed via LinkedIn.
• Free On-Site Parking.
• Working Arrangements: For roles which can be carried out remotely, we offer the opportunity to work from home up to two days per week.

ams OSRAM is an Equal Employment Opportunity Employer. Diversity, equity and inclusion is strongly established in our corporate culture and we firmly believe it makes us more successful as a company. All qualified applications will receive consideration for employment regardless of ethnic, national or social origin, gender, gender identity, sexual orientation, colour, religion, age, physical and mental abilities.