Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide world-class service and build lasting relationships with clients.
- Company: Join RIMOWA, a luxury brand redefining travel since 1898.
- Benefits: Competitive pay, flexible weekend hours, and a vibrant work environment.
- Why this job: Be a brand ambassador and share your passion for travel and luxury.
- Qualifications: Passion for retail, excellent presentation, and a proactive attitude.
- Other info: Opportunity to grow in a dynamic, stylish setting with a focus on client experience.
The predicted salary is between 13 - 16 £ per hour.
Welcome to RIMOWA, the brand redefining travel since 1898. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand's century-old heritage, craftsmanship and its commitment to innovation.
At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours!
Acting as a Brand Ambassador, this role provides world class service by building and maintaining loyal clients to maximize profitable sales. Ensuring that housekeeping standards and personal grooming are exemplary, and stock is handled correctly.
- Brand Ambassador
- Excite and instil passion and pride for the brand
- Embody the brand image for customers and the store team and have an understanding of the brand DNA
- Lead by example in demonstrating role model behaviour that is representative of the brand and adhering to the dress codes and appearance guidelines at all times
- General Store VM/ Client Management
- Maintain store standards that reflect and adhere to the visual merchandising guidelines promoting the brand image at all times
- Enhance customer service standards in store to ensure world class service is delivered at all times.
- Sales/ Business Monitoring
- Welcome all clients to ensure they feel comfortable in the environment and educate them about the brand
- Build and maintain a relationship with them to assist in selecting the right products for them whilst developing a good rapport and offering suitable advice
- Introduce additional complementary products targeted to your client and share product knowledge to drive sales and achieve targets
- Process the sale in a confident and professional manner whilst maintaining the relationship with the client
- Gather and collate the client's CRM details to maintain the relationship and build the client book ensuring a personal follow-up with the client
- Actively drive your product knowledge by keeping up to date with trends, participating in store training, updating yourself on all product lines and searching out relevant information on products and be familiar with the competition
- Support control and management of stock in line with management directions
- Keep up to date of market trends in the retail industry
- Assist with special requests, which include but are not limited to repairs, special orders, returns, etc.
- Ensure all Company policies and procedures are adhered to.
Profile
- We would like to speak to professionals who are passionate about service, lifestyle and travel destinations
- Passion for retail and sales
- A commitment to achieving and exceeding targets whilst focusing on the client's needs and experience
- Pro-active and positive attitude
- Excellent personal presentation – a Rimowa Brand Ambassador
- Understanding of Retail KPIs
- A fluent level in English is essential and additional languages are an advantage.
Client Advisor (Weekends Only) Rimowa Selfridges in London employer: RIMOWA
Contact Detail:
RIMOWA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Advisor (Weekends Only) Rimowa Selfridges in London
✨Tip Number 1
Get to know the brand inside out! RIMOWA is all about luxury and functionality, so dive into their history and product lines. This knowledge will help you connect with customers and show your passion for the brand.
✨Tip Number 2
Practice your people skills! As a Client Advisor, you'll need to build relationships with clients. Role-play with friends or family to get comfortable with engaging conversations and upselling products.
✨Tip Number 3
Dress to impress! RIMOWA has a strong brand image, so make sure your personal grooming and attire reflect that. Show up looking sharp and embody the brand's values from the get-go.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the RIMOWA team. Let’s get you started on this exciting journey!
We think you need these skills to ace Client Advisor (Weekends Only) Rimowa Selfridges in London
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your connection to the brand and its values. We want to see how you embody the spirit of RIMOWA!
Highlight Your Customer Service Skills: As a Client Advisor, world-class service is key. Make sure to include examples of how you've gone above and beyond for customers in previous roles. We’re looking for those who can build relationships and create memorable experiences!
Be Professional Yet Authentic: While we want you to be professional, don’t forget to let your personality shine through! Use a friendly tone and be genuine in your writing. We appreciate authenticity and want to get to know the real you.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for the role. Plus, it shows you’re serious about joining the RIMOWA family!
How to prepare for a job interview at RIMOWA
✨Know the Brand Inside Out
Before your interview, dive deep into RIMOWA's history, values, and product offerings. Understanding their commitment to craftsmanship and innovation will help you embody the brand image during your conversation.
✨Showcase Your Passion for Service
As a Client Advisor, your role is all about providing world-class service. Be prepared to share examples of how you've gone above and beyond for customers in the past. This will demonstrate your dedication to client satisfaction.
✨Dress to Impress
Since personal grooming and appearance are crucial for this role, make sure you dress in a way that reflects the luxury and professionalism of the RIMOWA brand. Think smart, stylish, and aligned with their aesthetic.
✨Prepare for Sales Scenarios
Expect to discuss how you would handle various sales situations. Brush up on your product knowledge and think about how you can introduce complementary products to clients, as well as how to build lasting relationships with them.
