Rimkus is hiring an IT Help Desk Assistant for our IT team. In this role, you will provide support to the IT department. Responsibilities include administrative support, planning and coordinating meetings, conferences and business travel along with other general office responsibilities such as expense reporting and supplies. This position will be located in one of our London area offices (London or Horsham). We do offer benefits to our full-time employees.
Responsibilities
- Supporting the IT Team with licensing tracking, software/hardware ordering, and invoice approval activities.
- Helping maintain support agreements and warranties.
- Constructing documentation for IT functions.
- Fielding incoming calls and coordinating schedules
- Editing and updating SharePoint documentation.
- Creating documentation for Security Policies.
- Supporting duties related to administrative functions as required.
- Completing other tasks as deemed necessary to facilitate IT objectives.
Qualifications
- 2-5 years previous administrative support experience.
- Must have experience with Office 365.
- Must have experience with SharePoint.
- Must possess exceptional organizational skills.
- Must possess a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
- Must possess an ability to interact and communicate with individuals at all levels of the organization.
- Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Word, Excel, Access, and PowerPoint).
- Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
- Supporting the IT Team with licensing tracking, software/hardware ordering, and invoice approval activities.
- Helping maintain support agreements and warranties.
- Constructing documentation for IT functions.
- Fielding incoming calls and coordinating schedules
- Editing and updating SharePoint documentation.
- Creating documentation for Security Policies.
- Supporting duties related to administrative functions as required.
- Completing other tasks as deemed necessary to facilitate IT objectives.
- 2-5 years previous administrative support experience.
- Must have experience with Office 365.
- Must have experience with SharePoint.
- Must possess exceptional organizational skills.
- Must possess a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact and diplomacy.
- Must possess an ability to interact and communicate with individuals at all levels of the organization.
- Must have knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Word, Excel, Access, and PowerPoint).
- Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines. Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
IT Help Desk in London employer: Rimkus Consulting Group
Rimkus Consulting Group provides a supportive work environment that encourages professional development and collaboration. Employees benefit from a hybrid working model and opportunities for career advancement, including assistance with RICS accreditation. The company's focus on high-quality service delivery makes it an attractive employer for ambitious professionals.
