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- Tasks: Lead client onboarding projects and ensure successful, on-time completion.
- Company: Join Rimini Street, a global leader in enterprise software support.
- Benefits: Remote work, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team culture with a focus on collaboration and community impact.
- Why this job: Make a real impact by helping clients transition smoothly to innovative solutions.
- Qualifications: Experience in project management and strong communication skills required.
The predicted salary is between 50000 - 65000 £ per year.
Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000(R) Company, is a proven, trusted global provider of end-to-end, mission-critical enterprise software support, managed services and innovative Agentic AI ERP solutions, and is the leading third-party support provider for Oracle, SAP and VMware software.
Our comprehensive portfolio of unified solutions help run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database and technology software, enabling our clients to achieve better business outcomes, significantly reduce costs and reallocate resources towards strategic projects.
The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.
We are actively seeking a qualified candidate for the Onboarding Project Manager (OPM) position. The OPM is responsible for assuring the successful onboarding of Rimini Street’s clients across all supported product lines. The OPM is responsible for leading the successful on-time completion of the client onboarding project plan. Key tasks include developing the Onboarding Project plan, establishing client and Rimini Street project roles and responsibilities, identifying project risk areas, creating risk mitigation plans and managing all escalations related to these accounts. The OPM will manage all executive, onsite meetings and project reporting with the client and the Rimini Street internal management teams.
The OPM needs to have excellent communication with client executives and the project teams. The OPM is also expected to contribute to client onboarding projects, improvements and innovations and will be a trusted advisor in the region for anything related to the transition of clients to Rimini Street.
Essential Duties & Responsibilities- Responsible for successful, on-time completion of client onboarding projects
- Leads internal teams to execute client onboarding processes and tasks to assure successful, on-time completion of all deliverables
- Develops and drives onboarding project risk mitigation and leads to all escalations related to these projects
- Provide pre-sales client onboarding assistance for the sales organization
- Ensures onboarding tasks are performed in accordance with the defined ISO processes
- Maintain up-to-date project information in Smartsheet, Salesforce.com and other Internal systems
- Manage client communications and escalations with Rimini Street and Client Executives during the onboarding process
- Provide detailed and timely status reporting to internal management teams
- Assure excellent client satisfaction with entire onboarding process
- Secure client reference ability at conclusion of the onboarding
- Identify and propose onboarding innovations and improvement opportunities
- 10% Travel is possible
- Bachelor and/or master’s degree in business, Finance, Computer Science or related field, or equivalent experience
- Project Management certification or equivalent - desired
- SAP or Oracle Implementation and/or technical certifications - desired
- 3-5+ years consulting or project management experience working with SAP or Oracle enterprise applications or Oracle Database, including strong client management or sales experience
- 2+ years ERP application implementation and/or upgrade project management experience
- 2+ years of client communication and relationship management experience
- Extensive experience in project management, including knowledge of project management tools, techniques, methodologies
- Technical consulting background preferred
- Proficiency in spoken and written French is required
- C-Level communication
- Project management
- Escalation management
- Negotiation and Objection-Handling skills
- Strong analytical and problem-solving skills
- Ability to successfully execute the Onboarding Project Plan with successful results
- Excellent organizational, communication, interpersonal, relationship building skills
- Ability to work well in a cross-functional, matrix management environment
- Expertise using common project management tools: e.g. MS Project, Visio, Excel and PowerPoint
We are looking for talented, passionate people to help us build our future at Rimini Street. Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:
- Company + We dream big and innovate boldly.
- Colleagues + We work with extraordinary people who create a culture of mutual respect and collaboration.
- Clients + We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.
- Community + We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.
Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.
Onboarding Project Manager in London employer: Rimini Street, Inc
Contact Detail:
Rimini Street, Inc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onboarding Project Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for an Onboarding Project Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Rimini Street and its culture. Understand their mission and values, and think about how your skills align with their needs. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Practice your communication skills! As an Onboarding Project Manager, you'll need to impress clients and colleagues alike. Role-play common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Rimini Street team!
We think you need these skills to ace Onboarding Project Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Onboarding Project Manager role. Highlight your relevant experience with SAP or Oracle, and showcase your project management skills. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application, and don’t forget to mention any experience you have in managing client relationships.
Highlight Problem-Solving Experience: We love candidates who can think on their feet! Share examples of how you've tackled challenges in previous projects, especially in onboarding or implementation scenarios. This will show us that you're ready to handle the complexities of the role.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for the Onboarding Project Manager position!
How to prepare for a job interview at Rimini Street, Inc
✨Know the Company Inside Out
Before your interview, make sure you research Rimini Street thoroughly. Understand their mission, values, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Project Management Scenarios
As an Onboarding Project Manager, you'll need to demonstrate your project management skills. Prepare specific examples of past projects where you successfully managed timelines, risks, and client communications. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Communication Skills
Given the importance of C-Level communication in this role, practice articulating your thoughts clearly and confidently. You might be asked to explain complex concepts simply, so think about how you can convey your ideas effectively during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the onboarding process, team dynamics, or future projects. This shows that you're engaged and thinking critically about how you can contribute to Rimini Street's success.