At a Glance
- Tasks: Lead and support your team while ensuring top-notch service and a fun atmosphere.
- Company: Join Rileys, the UK's favourite sports venue with a rich heritage since 1878.
- Benefits: Flexible shifts, discounted food, team socials, and career development opportunities.
- Other info: Dynamic environment with a focus on teamwork and community spirit.
- Why this job: Be part of a vibrant team where you can grow and make unforgettable memories.
- Qualifications: Passion for sport, leadership skills, and a positive attitude.
The predicted salary is between 25000 - 30000 € per year.
At Rileys we are extremely proud of our heritage as the home for sport since 1878. Rileys sports Bars the UK’s most loved sports venue, with fabulous cue sports, darts, table tennis and to watch all of the action on our big screens, fantastic environment and bags of community spirit. We operate clubs throughout the UK, and our Vision is simply to become the best sporting and participation experience in the UK. Our people are our champions and are the key to our success at Rileys. If you love sport and have ambition to have fun, we want to hear from you.
Who are you?
- You are the right arm of the General Manager eager to develop and further your understanding of the General Manager role, while never forgetting to take your team with you.
- You walk the walk never giving up on what great looks like; you are active in your own development.
- You have a big heart and genuinely care for your team first and can always be relied upon.
- You are hands on leading by example bringing your expertise and positive energy to every challenge.
- You are described as fun and approachable by all your team; you know only by genuinely looking out for each other.
What will you do?
- You deeply know your team; your approach will make recruiting, coaching, developing and caring for other members of the team a natural focus.
- You instil trust in your General Manager and your team to ensure the business runs like clockwork, even when your General Manager is not there.
- You’re commercially savvy and bring ideas to the table, eager to develop your overall awareness and understanding further.
- You understand forecasting and your team's personal time, creating robust and thoughtful rotas, circulated fortnightly as a minimum.
- You cascade communication from your General Manager to all departments with a seek first to understand mentality, setting accountability, trust and one team mindset.
- First-class service is your priority; always prepared to seek tough feedback when things go wrong, rectifying complaints on shift, working closely with the General Manager to ensure you raise the standards every day and exceed everyone’s expectations.
- You know and implement the house rules.
- You are a specialist when it comes to training; you ensure monthly team training sessions happen.
- You always celebrate success, spot and grow talent, owning succession plans for the team.
- Create a safe environment where people can be free to have fun and escape reality creating unforgettable memories.
WHAT'S IN IT FOR ME?
- Flexible shifts - to fit around the other important things in life.
- Never a dull moment - fun, laughs and lifelong friends!
- Team socials – work hard, play hard!
- Discounted or free food on shift.
- Wagestream Refer and friend bonus scheme £150 to £300 depending on role.
- Career development.
Assistant General Manager in Solihull employer: Rileys Sports Bars
At Rileys, we pride ourselves on being a vibrant and inclusive workplace where sport and community spirit thrive. As an Assistant General Manager, you'll enjoy flexible shifts, a fun work environment, and opportunities for career development while being part of a team that values camaraderie and personal growth. Join us in creating unforgettable experiences for our guests and celebrating success together!
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Solihull
✨Tip Number 1
Get to know the company culture before your interview. Rileys is all about community spirit and having fun, so show us your passion for sport and how you can contribute to that vibe!
✨Tip Number 2
Practice your leadership skills! As an Assistant General Manager, you'll need to lead by example. Think of ways you've motivated a team or handled challenges in the past, and be ready to share those stories.
✨Tip Number 3
Be prepared to discuss how you handle feedback and complaints. First-class service is key at Rileys, so think of examples where you've turned a negative situation into a positive one.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Assistant General Manager in Solihull
Some tips for your application 🫡
Show Your Passion for Sport:Make sure to highlight your love for sport in your application. We want to see that you share our enthusiasm for creating a fantastic sporting experience at Rileys!
Be Yourself:Let your personality shine through! We’re looking for someone who is fun and approachable, so don’t be afraid to show us who you really are in your written application.
Highlight Team Leadership Skills:Since you’ll be the right arm of the General Manager, emphasise your experience in leading and developing teams. Share examples of how you've supported your team and created a positive environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Rileys Sports Bars
✨Know Your Sport
Since Rileys is all about sport, make sure you brush up on your knowledge of various sports and the venue's offerings. Being able to chat about cue sports, darts, and table tennis will show your passion and fit for the role.
✨Show Your Leadership Style
As an Assistant General Manager, you'll need to demonstrate how you lead by example. Share specific examples of how you've motivated a team or handled challenges in the past. This will highlight your hands-on approach and ability to inspire others.
✨Emphasise Team Development
Talk about your experience in coaching and developing team members. Rileys values a strong team spirit, so be ready to discuss how you've nurtured talent and created a supportive environment in previous roles.
✨Prepare for Tough Questions
Expect questions about handling complaints and maintaining high service standards. Prepare examples of how you've turned negative situations into positive outcomes, showcasing your commitment to first-class service and accountability.
