At a Glance
- Tasks: Support the General Manager in leading a vibrant sports venue and developing a passionate team.
- Company: Rileys, the UK's favourite sports bar with a rich heritage and community spirit.
- Benefits: Flexible shifts, discounted food, team socials, and career development opportunities.
- Other info: Be part of a dynamic team that celebrates success and fosters a supportive culture.
- Why this job: Join a fun environment where you can make unforgettable memories and grow your career.
- Qualifications: Passion for sport, leadership skills, and a desire to develop in a managerial role.
The predicted salary is between 25000 - 30000 £ per year.
At Rileys we are extremely proud of our heritage as the home for sport since ****.
Rileys sports Bars the UK\'s most loved sports venue, with fabulous cue sports, darts, table tennis and to watch all of the action on our big screens, fantastic environment and bags of community spirit.
We operate clubs throughout the UK, and our Vision is simply to become the best sporting and participation experience in the UK.
Our people are our champions and are the key to our success at Rileys.
If you love sport and have ambition to have fun, we want to hear from you.
Who are you?
You are the right arm of the General Manager you are eager to develop and further your understanding of the General Manager role, while never forgetting to take your team with you.
You are premier league
You walk the walk never giving up on what great looks like you are active in your own development You have a big heart and genuinely care for your team first and can always be relied upon You are hands on leading by example bringing your expertise and positive energy to every challenge, you know life is short so make everyday count.
You are described as fun and approachable by all your team; you know only by genuinely looking out for each other What will you do?
You deeply know your team, your approach will make recruiting, coaching, developing and caring for other members of the team a natural focus.
You instil trust in your General Manager and your team to ensure the business runs like clockwork, even when your General Manager is not there.
You\'re commercially savvy and bring ideas to the table, eager to develop your overall awareness and understanding further.
You understand forecasting and your team\'s personal time, you create robust and thoughtful rota\'s, circulated fortnightly as a minimum You cascade communication from your General Manager to all departments with a seek first to understand mentality, setting accountability, trust and one team mindset.
First-class service is your priority; always prepared to seek tough feedback when things go wrong, rectifying complaints on shift, working closely with the General Manager to ensure you raise the standards every day and exceed everyone\'s expectations.
Know and implement the house rules.
You are a specialist when it comes to training you ensure monthly team training sessions happen.
You always celebrate Success.
Spot and grow talent, owning succession plans for the team.
Create a safe environment where people can be free to have fun and escape reality creating unforgettable memories WHAT\'S IN IT FOR ME?
Flexible shifts - to fit around the other important things in life Never a dull moment - fun, laughs and lifelong friends
Team Socials – work hard, play hard
Discounted or free food on shift Wagestream Refer and friend bonus scheme £150 to £300 depending on role Career development
Assistant General Manager in Harlow employer: Rileys Sports Bars
Rileys Sports Bars is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those looking to grow in the hospitality industry. With flexible hours and opportunities for personal development, team members are encouraged to thrive while delivering outstanding service on busy match days. Join us to be part of a dynamic team where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant General Manager in Harlow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Rileys Sports Bars. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Rileys Sports Bars
Don't be shy about reaching out to Rileys Sports Bars directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant General Manager in Harlow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Rileys Sports Bars and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Rileys Sports Bars
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
