Assistant General Manager

Assistant General Manager

Full-Time 25000 - 30000 £ / year (est.) No home office possible
Rileys Sports Bars

At a Glance

  • Tasks: Lead and support your team while ensuring top-notch service and a fun environment.
  • Company: Join Rileys, the UK's favourite sports venue since 1878, known for its vibrant community spirit.
  • Benefits: Enjoy flexible shifts, discounted meals, and exciting team socials.
  • Other info: Opportunities for career advancement and a supportive work culture.
  • Why this job: Be part of a dynamic team where you can grow and make unforgettable memories.
  • Qualifications: Strong leadership skills and a passion for team development.

The predicted salary is between 25000 - 30000 £ per year.

At Rileys we are extremely proud of our heritage as the home for sport since 1878. Rileys sports Bars the UK’s most loved sports venue, with fabulous cue sports, darts, table tennis and to watch all of the action on our big screens, fantastic environment and bags of community spirit. We operate clubs throughout the UK, and our Vision is simply to become the best sporting and participation experience in the UK.

Who are you?

  • You are the right arm of the General Manager eager to develop and further your understanding of the General Manager role, while never forgetting to take your team with you.
  • You walk the walk never giving up on what great looks like; you are active in your own development.
  • You have a big heart and genuinely care for your team first and can always be relied upon.
  • You are hands on leading by example bringing your expertise and positive energy to every challenge.
  • You are described as fun and approachable by all your team; you know only by genuinely looking out for each other.

What will you do?

  • You deeply know your team, your approach will make recruiting, coaching, developing and caring for other members of the team a natural focus.
  • You instil trust in your General Manager and your team to ensure the business runs like clockwork, even when your General Manager is not there.
  • You’re commercially savvy and bring ideas to the table, eager to develop your overall awareness and understanding further.
  • You understand forecasting and your team's personal time, you create robust and thoughtful rotas, circulated fortnightly as a minimum.
  • You cascade communication from your General Manager to all departments with a seek first to understand mentality, setting accountability, trust and one team mindset.
  • First‑class service is your priority; always prepared to seek tough feedback when things go wrong, rectifying complaints on shift, working closely with the General Manager to ensure you raise the standards every day and exceed everyone’s expectations.
  • You know and implement the house rules.
  • You are a specialist when it comes to training; you ensure monthly team training sessions happen.
  • You always celebrate success.
  • Spot and grow talent, owning succession plans for the team.
  • Create a safe environment where people can be free to have fun and escape reality creating unforgettable memories.

What's in it for me?

  • Flexible shifts - to fit around the other important things in life.
  • Never a dull moment - fun, laughs and lifelong friends!
  • Team Socials – work hard, play hard!
  • Discounted or free food on shift.
  • Wagestream.
  • Refer a friend bonus scheme £150 to £300 depending on role.
  • Career development.

Assistant General Manager employer: Rileys Sports Bars

At Rileys, we pride ourselves on being more than just a sports venue; we are a community where every team member is valued and supported. With flexible shifts, a vibrant work culture filled with fun and camaraderie, and ample opportunities for career development, we ensure that our employees thrive both personally and professionally. Join us in creating unforgettable experiences while enjoying benefits like discounted meals and social events that make every day at work enjoyable.
Rileys Sports Bars

Contact Detail:

Rileys Sports Bars Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant General Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend local events, join sports clubs, or even hit up social media groups related to hospitality and management. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Show off your personality! When you get the chance for an interview or a casual chat, let your fun and approachable side shine through. Rileys is all about community spirit, so make sure they see how you can bring that vibe to the team.

✨Tip Number 3

Be proactive! If you see a role that excites you, don’t wait around. Reach out directly to the hiring manager or team members at Rileys. A friendly message expressing your interest can go a long way in making you stand out from the crowd.

✨Tip Number 4

Keep learning and growing! Whether it’s through online courses or hands-on experience, show that you’re eager to develop your skills. Mention any relevant training or certifications during your conversations to highlight your commitment to personal growth.

We think you need these skills to ace Assistant General Manager

Team Leadership
Coaching and Development
Recruitment Skills
Communication Skills
Commercial Awareness
Forecasting
Rota Management
Customer Service Excellence
Conflict Resolution
Training Facilitation
Talent Identification
Succession Planning
Positive Energy
Approachability

Some tips for your application 🫡

Show Your Passion for Sport: When writing your application, let your love for sport shine through! Mention any relevant experiences or interests that connect you to Rileys and our vibrant community spirit. We want to see that you're as excited about sports as we are!

Highlight Your Team Spirit: Make sure to emphasise your ability to work well with others. Share examples of how you've supported your team in the past, whether it's through coaching, mentoring, or just being a reliable teammate. We value those who genuinely care for their colleagues!

Be Authentic and Approachable: In your written application, let your personality shine! Use a friendly tone and be yourself. We’re looking for someone who is fun and approachable, so don’t be afraid to show us your unique character and how you can bring positive energy to our team.

Tailor Your Application: Take the time to customise your application for the Assistant General Manager role. Reference specific responsibilities from the job description and explain how your skills align with them. This shows us that you’ve done your homework and are genuinely interested in joining our team!

How to prepare for a job interview at Rileys Sports Bars

✨Know Your Team

Before the interview, think about how you can demonstrate your understanding of team dynamics. Rileys values a hands-on approach, so be ready to share examples of how you've successfully led and developed a team in the past.

✨Show Your Passion for Sport

Since Rileys is all about sports, make sure to express your enthusiasm for the sporting community. Share personal experiences or insights that highlight your love for sports and how it aligns with their vision of creating the best sporting experience.

✨Be Commercially Savvy

Prepare to discuss your ideas on improving business operations. Think about how you can contribute to Rileys' success by bringing fresh, commercially viable ideas to the table. This shows you're not just a team player but also a strategic thinker.

✨Emphasise First-Class Service

Rileys prioritises exceptional service, so be ready to talk about how you've handled customer complaints or feedback in the past. Highlight your commitment to raising standards and ensuring every guest has an unforgettable experience.

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