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- Tasks: Lead a team to provide high-quality support for individuals facing homelessness.
- Company: Join Right There, a charity with 200 years of impactful community support.
- Benefits: Generous annual leave, pension scheme, and flexible working hours.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while shaping a new programme.
- Qualifications: Experience in health and social care leadership, with relevant qualifications.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting a Registered Manager for Willowgate, a new programme based in Hamilton, South Lanarkshire. The programme provides short term supported accommodation for people at risk of homelessness and will comprise of 15 self-contained units suitable for individuals, families and couples. The Registered Manager will work closely with people accessing the programme, South Lanarkshire Council and the wider community to help people achieve their goals and move on to more settled accommodation.
You will be responsible for providing a high-quality short term supported accommodation programme that runs 24 hours a day over 7 days. You will manage the programme towards best practice, meeting expected standards, reporting on quality outcomes and implementing operational controls. This is a really exciting opportunity for a new team to make their mark, help shape the programme and provide meaningful support to people facing homelessness.
Main duties and responsibilities
- Lead a Senior Support Worker and team of Support Workers to deliver a quality programme focused on the agreed service levels and outcomes for the people we support.
- Lead your line reports to implement the annual business plan for the programme.
- Ensure all referrals to the service are assessed and progressed in line with the service specification and delegation across the team is timely.
- Ensure that contractual obligations and the individual needs of those who we support are met by maintaining a system of regular support.
- Ensure a safe environment for the people we support, colleagues and others.
- Ensure risk assessments are completed and updated.
- Model to your team and maintain trusting, trauma informed relationships with people we support within established clear professional boundaries.
- Advocate on behalf of the people who we support.
- Investigate and resolve any complaints by the people we support or other external parties.
- Ensure case files are maintained, and all relevant documentation is completed to the highest standards and within agreed timescale and regularly audit the files.
We would expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working. Applicants are expected to have experience of leading a team within Health and Social Care with experience of working in homelessness or a similar setting. You will have a working knowledge of SSSC Codes of Practice and Care Inspectorate Standards as well as knowledge of current relevant policies and legislation relating to housing and Social Care. To be the Registered Manager you must be qualified to a minimum SVQ Level 3 in Social Services and Healthcare SCQF Level 7 or HNC in Social Services.
If you feel you can demonstrate how you will fulfil the duties for this role we'd love to hear from you.
What you can expect from us
- You will report to the Locality Manager.
- Working hours are 35 per week worked Monday to Friday between the hours of 09.00 am and 5.00 pm, with one-hour unpaid break.
- Your main place of work is 12 Clydesdale Place, Hamilton, ML3 0DP.
- Annual leave entitlement of 210 hours (equivalent to six weeks) pro rata per year in the first year rising to 280 hours (equivalent to eight weeks) pro rata per year in the second.
- You will be automatically enrolled into the People’s Pension provided you meet the auto-enrolment criteria. Deductions will be taken from your first monthly salary.
- Cycle to work scheme.
- Option to purchase and sell annual leave.
- Applications will be considered as they are received and interviews scheduled.
About Us
We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns. Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person's story is unique, and everyone's route home is different - it doesn't matter what the situation is – we're not here to judge, only to help.
Registered Manager employer: Rightthere
Contact Detail:
Rightthere Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registered Manager
✨Tip Number 1
Network like a pro! Reach out to your contacts in the health and social care sector, especially those who have experience with homelessness. They might know about opportunities that aren't advertised yet.
✨Tip Number 2
Prepare for interviews by researching the organisation's values and recent projects. We want to see how you can fit into our mission at Right There, so be ready to share how your experience aligns with our goals.
✨Tip Number 3
Showcase your leadership skills! Be prepared to discuss specific examples of how you've led teams in challenging situations. We love hearing about your hands-on experience in managing support services.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Right There.
We think you need these skills to ace Registered Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting people shine through. We want to see how much you care about making a difference in the lives of those facing homelessness.
Tailor Your Experience: Make sure to highlight your relevant experience in health and social care, especially in homelessness or similar settings. We’re looking for specific examples that demonstrate your leadership skills and ability to manage a team effectively.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Willowgate.
How to prepare for a job interview at Rightthere
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Registered Manager, especially around supported accommodation and homelessness. Brush up on relevant legislation and standards like the SSSC Codes of Practice and Care Inspectorate Standards. This will show that you’re not just interested in the role, but that you understand the landscape.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a similar setting. Think about specific challenges you faced and how you overcame them. Highlight your ability to build trusting relationships and advocate for those you support, as this is crucial for the role.
✨Be Ready to Discuss Outcomes
The interviewers will want to know how you measure success. Be prepared to talk about how you’ve implemented operational controls and ensured quality outcomes in previous roles. Use data or specific examples to illustrate your points, as this will demonstrate your results-driven approach.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they currently face, or how success is measured in the programme. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.