Night Support Worker in Hamilton

We are recruiting Night Support Workers for Willowgate, a new programme based in Hamilton, South Lanarkshire. The programme provides short term accommodation for people at risk of homelessness and will comprise of 15 self-contained units suitable for individuals, families and couples. The Night Support Worker will work closely with people accessing the programme, South Lanarkshire Council and the wider community to help people achieve their goals and move on to more settled accommodation. The post holder will ensure the wellbeing of the people we support, maintain building security, respond to emergencies and record all relevant information to ensure continuity of support. You will also ensure we maintain a high quality, safe environment and positive and respectful relationships with those we support, our colleagues and others by providing appropriate levels of support and regular welfare and security checks during the night. This is a really exciting opportunity for a new team to make their mark, help shape the programme and provide meaningful support to people facing homelessness.

Main duties and responsibilities

• Provide appropriate levels of high-quality support to those we support during nighttime hours.
• Utilise detailed support plans to record and assess the progress of the people you are supporting.
• Arrange and facilitate key work meetings to develop and review support plans in collaboration with the people we support to meet their individual needs both within the service and out with.
• Accurately record matters relating to the wellbeing of those we support.
• Compile and review risk assessments for the people we support.
• Develop life skills with those we support, including how to maximise income, involvement in meaningful activities, budgeting, shopping, cooking and any other skills that aid to independence.
• Plan, implement and develop workshops or programme activities with those we support.
• Assist the people we support with engaging and integrating into the local community, supporting their independence and preparation for the next step of their journey.

Our values

Our values make us who we are and define our actions and behaviours every day. We expect the post-holder to uphold and represent our organisation in a way that reflects our values and person‑centred way of working.

Qualifications and requirements

Applicants are expected to have experience from working in a similar role and/or environment, with experience of leading/supervising a staff team, or be able to demonstrate leadership skills. You will have an understanding of what people are going through when facing homelessness and how this affects their day to day lives. Knowledge of current relevant policies relating to housing and social care is an advantage. You will have a compassionate nature, be non‑judgemental and you will be an excellent communicator, able to build supportive and trusting relationships with your team and the people we support. We'd love to hear from you if you think you can demonstrate how you can fulfil this role, this might be from your work experience, volunteering or lived experience.

What you can expect from us

You will report to the Senior Support Worker. Working hours are 35 per week worked Monday to Sunday between the hours of 9.30pm and 8.30am. Shifts are worked 4 on 3 off one week, 3 on 4 off the following week. Your main place of work is 12 Clydesdale Street, Hamilton, ML3 0DP. Annual leave entitlement of 210 hours (equivalent to six weeks) pro rata per year in the first year rising to 280 hours (equivalent to eight weeks) pro rata per year in the second. You will be automatically enrolled into the People’s Pension provided you meet the auto-enrolment criteria. Deductions will be taken from your first monthly salary. Cycle to work scheme. Option to purchase and sell annual leave.