At a Glance
- Tasks: Lead a team to provide quality housing support and manage programme growth.
- Company: A dedicated organisation focused on making a difference in people's lives.
- Benefits: Generous holiday entitlement, pension scheme, and travel expenses covered.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact in the community while developing your leadership skills.
- Qualifications: Experience in housing management and strong leadership abilities required.
The predicted salary is between 30000 - 40000 £ per year.
We are recruiting for a Housing Team Lead to join our Short Term Housing programme. Our Short Term Housing programme provides a link between private property owners and tenants. We provide high standards of accommodation and, crucially, create a platform for some of society’s most under-represented people with the ultimate aim of making a genuine difference in their lives.
The Housing Team Lead will manage a team of Tenant Liaison Workers and manage a programme of best practice meeting expected standards and quality outcomes and implementing operational controls.
Main duties and responsibilities:- Lead a team of Tenant Liaison Workers to deliver a quality programme focused on the agreed service levels and outcomes for the people we support.
- Prepare for and support the implementation of programme growth.
- Lead your direct line reports to implement the annual business plan for the programme.
- Ensure all referrals to the service are assessed and progressed in line with service specification.
- Ensure occupancy levels are maintained through efficient allocation and void management of properties.
- Liaise with external agencies such as Community Homeless teams, Housing Benefit and Council Tax teams, landlords, support providers, health services, local authority and other agencies as required.
- Work closely with the Property team to assist in maintaining strong working relationships with Landlords and Agents.
- Ensure contractual obligations and the individual needs of the people we support are met by maintaining a system of regular tenancy sustainment support.
- Recruit, induct and onboard new members to your team as required and manage your people resources safely.
- Arrange and facilitate regular team meetings and support and supervision sessions with your team.
- Complete yearly appraisals and personal development plans with your team.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We’re looking for someone that can demonstrate knowledge and experience of housing management, with an understanding of the social housing field and associated current relevant legislation and policies. You will be a skilled leader with the ability to influence and inform good working practices supporting staff to develop skills in delivering a quality housing service. Excellent IT skills are required with the ability to work as part of your own staff team and local management team. A full driving license and access to a car for work purposes is an essential requirement. Employees must hold insurance that covers domestic and business use.
What you can expect from us:We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Housing Services Manager.
- Your normal working hours are 35 per week, worked Monday to Friday between the hours of 9am and 5pm, depending on the needs of the service, with 1-hour unpaid break.
- Your usual place of work is Rosemount Business Park, 141-145 Charles Street, Unit E3, Glasgow, G21 2QA.
- You are also required to work in the local community and you will be paid travel expenses from your usual place of work for appointments undertaken in the course of your duties.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
- You will be automatically enrolled into the People’s Pension provided you meet the auto-enrolment criteria.
- Cycle to Work scheme.
- Option to purchase and sell annual leave.
Housing Team Lead in Glasgow employer: Rightthere
As an employer, we pride ourselves on fostering a supportive and inclusive work culture that empowers our staff to make a meaningful impact in the community. With a focus on professional development, we offer extensive training opportunities and a generous annual leave policy, allowing our Housing Team Lead to thrive both personally and professionally while working in the heart of Glasgow. Join us in our mission to provide high-quality housing solutions and support for under-represented individuals, all while enjoying competitive benefits and a collaborative team environment.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Team Lead in Glasgow
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Rightthere.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Rightthere.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Rightthere.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Rightthere. Apply directly through us to stand out!
We think you need these skills to ace Housing Team Lead in Glasgow
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Rightthere. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Housing Team Lead, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Rightthere
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Rightthere. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
