Solution Analyst

Since 2012, Rightsline has been revolutionizing rights and royalties management with its leading IP Commerce SaaS platform. Trusted by global innovators like Disney, Amazon, Spotify, and the NFL, our solutions empower rights holders to maximize portfolio value, reduce risk, and increase profitability. Serving industries from media and entertainment to life sciences, our scalable platform combines advanced analytics, business process outsourcing, and decades of expertise to tackle the most complex rights and royalties challenges.

With over 300 employees across multiple regions, including the United States, Canada, the United Kingdom, and India, Rightsline fosters a dynamic, collaborative environment where innovation thrives. We’re passionate about creating smarter solutions, encouraging personal growth, and celebrating creativity. Join a team that offers competitive benefits, a supportive workplace, and the opportunity to lead the future of intellectual property management.

The Solution Analyst reports directly to the Manager of Solutions and is supported by the Director of Solutions. This role is responsible for designing, configuring, and deploying the Rightsline platform to streamline rights and royalties operations across a diverse client base. As a key customer-facing resource, the Solution Analyst works closely with stakeholders to gather requirements, analyze data, and translate business needs into scalable, system-driven solutions. The role serves as the primary solution liaison between Rightsline and the client, ensuring successful delivery of core configurations, system integrations, and process enhancements throughout the project lifecycle.

What You Will Do

• Work closely with Customers and internal teams to design, configure, and help test implementations and advancements of the Rightsline/Alliant software.
• Evaluate business requirements for applications and systems integration and service activation through interviews and/or existing systems documentation or procedures, while delivering new or modified software systems enhancements and/or integration solutions.
• Lead the definition, testing, training, implementation, data migration, and support of system requirements.
• Identify customer requirements/use cases, develop test plans, and track and document the delivery and results of these solution design plans.
• Manage risks and alert manager to potential escalations and issues of importance.
• Ensure requirements, designs, and solutions are understood, agreed to and signed off at the appropriate stages in a project.
• Provide detailed analysis of processes and workflows with suggestions for improvement using technology or business process enhancements.
• Build relationships with business users, gain deep understanding of their processes and how they are currently utilizing technology to develop improvements.
• Engage with internal teams, including, but not limited to Engineering, Product, and QA; to ensure relevant release items or customer initiatives are understood and delivered in a timely fashion.
• Manage the execution of data migration needs where we also provide guidance on data cleansing to our clients to better utilize the power of Rightsline.
• Engage with 3rd party technology vendors and system integration partners to ensure smooth integrations and implementations based on contractual work orders.
• Arrange and administer training where required for customers to promote the change management approach of the implementation.
• Conduct reviews of and analyze business and information technology processes.

What You Will Bring To The Role

• Minimum 3 years of experience in a Business Analyst or Software Implementation position.
• Bachelor's degree in Information Technology, or related field.
• Excellent analytical, organizational and presentation skills.
• Ability to manage multiple projects simultaneously and work in a time-sensitive, deadline driven environment and prioritise accordingly.
• Ability to review functional requirements, analysis and design documents and provide feedback.
• Ability to make sound judgment and resolve problems without supervision.
• Experience in data modeling and Structured Query Language (SQL) is preferred, but not required.
• Experience with either supporting, contributing or managing Financial Systems is preferred, but not required.
• Ability to clearly and effectively communicate, both written and verbally, with internal and external audiences.
• Excellent knowledge and ability in the use of Microsoft Office or Google Workspace.

Compensation

• Competitive Base Salary: At Rightsline, we offer a competitive package that reflects the unique skills, experience, and certifications you bring to the role.
• Comprehensive Health & Wellness: A competitive benefits package covering health, dental, and vision.
• Building Your Financial Future: Providing a Salary Sacrifice Pension Scheme to help you reach your long-term savings goals.
• Career Growth Opportunities: Continuous learning and career growth opportunities.

Rightsline Advantage

• Rightsline was the very 1st cloud-based rights and contract management platform, so we’re used to innovation.
• You will become part of an amazing culture with a supportive executive team, smart colleagues who truly care, and a global team that’s been rocking this virtual collaboration thing since before anyone had ever heard the term COVID19.
• You’ll often hear “Yes, let’s try that!” and then have the chance to execute your ideas.
• You will grow more here than you would at any other company. That’s a promise.
• A People First Company - 4.2 rating on Glassdoor.

Recruitment Process

• Review - We review applications and screen based on a variety of criteria.
• Phone - Candidates will be screened via a quick 20-minute Zoom meeting to discuss the role opportunity.
• Interview - We will conduct 2-3 stages of interviews via Zoom.
• Offer - We will make an offer to the candidate that we feel would excel most in the role.

Equal Employment Opportunity

Rightsline is an equal opportunity workplace. All candidates will be afforded equal opportunity through the recruiting process. We do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, disability, gender identity and/or expression. We are dedicated to growing a diverse team of highly talented individuals and creating an inclusive environment where everyone feels empowered to bring their authentic selves to work. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.

Apply Today

If you want to join a company that strives for a mission, purpose and making an impact, we encourage you to apply today.