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- Tasks: Drive sustainable revenue growth and strengthen customer relationships in the maritime industry.
- Company: Join RightShip, the world's largest maritime due diligence organisation focused on safety and sustainability.
- Benefits: Enjoy competitive salary, healthy living allowance, annual incentives, and professional development opportunities.
- Other info: Diverse and inclusive workplace with excellent career growth potential.
- Why this job: Make a real impact on maritime safety and environmental protection while growing your career.
- Qualifications: Bachelor’s degree and 6-8+ years in account management or business development, preferably in maritime.
The predicted salary is between 50000 - 65000 ÂŁ per year.
RightShip is the world’s biggest third‑party maritime due diligence organization, providing expertise in global safety, sustainability and social responsibility best practices. We bring together industry expertise with analytics and large data sets to deliver safety and environmental scoring systems, recommendations and consultancy services. Using data and technology, we aim to set new benchmarks in environmental protection and support global initiatives for practical change, enabling win‑win outcomes for business and the environment.
What we offer
We offer a place where you know you are contributing to an organization that is constantly working to ensure ships are as safe as possible so that crew and cargo are protected. We are passionate about maritime efficiency, safety and sustainability practices, offering generous rewards, competitive base salary, healthy living allowance, and an annual incentive scheme. We also provide professional development to help you grow your career.
What makes RightShip a great place to work
RightShip is an equal‑opportunity employer and champions diversity. Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities, and generations. We believe that a diversity of experiences makes us stronger as individuals, communities and as an organization. We believe in adding team members who contribute to our culture and value RightShip standards, not only those who fit the status quo.
Reporting to the Head of Commercial, the role drives sustainable revenue growth, strengthens executive‑level customer relationships, and advances RightShip’s market position as the provider of choice for maritime risk, safety and ESG solutions. Operating with a high degree of autonomy, the role contributes to regional commercial objectives, identifies new growth opportunities, and ensures delivery of measurable value to customers.
Responsibilities
- Develop and execute multi‑year strategic account plans aligned with RightShip’s commercial growth strategy.
- Manage a portfolio of high‑value charterers, shipowners, ship managers and ports & terminals customers.
- Conduct structured engagement with customers through regular business reviews to evaluate performance, identify new opportunities and reinforce long‑term partnerships.
- Actively gather customer insights and product feedback during account interactions and provide structured feedback to internal teams to support continuous improvement of RightShip solutions.
- Forecast revenue, renewals, pipeline and growth opportunities within the assigned portfolio.
Revenue Growth & Business Development
- Drive revenue expansion through upsell, cross‑sell and new solution adoption.
- Identify emerging commercial opportunities aligned with maritime safety, decarbonisation and ESG trends.
- Maintain clear accountability for both revenue growth and customer retention within the portfolio.
- Monitor retention risks across customer accounts and proactively develop mitigation strategies to sustain long‑term customer relationships.
- Deliver against defined targets for upsell, renewal and retention rates across the allocated customer base.
- Negotiate pricing, commercial terms and contract renewals within delegated authority.
- Acquire new strategic accounts within defined sector or geography where required.
- Build trusted advisor relationships with senior decision‑makers and influencers within customer organisations.
- Maintain a consistent and structured engagement model with key customers to strengthen long‑term partnerships.
- Act as primary escalation point for complex customer matters.
- Collaborate cross‑functionally with Product, Operations, Technology and Client Services to ensure seamless customer experience.
- Conduct proactive market scanning across maritime sectors to identify regulatory, safety and ESG developments.
- Analyse competitor positioning and provide input into pricing and go‑to‑market strategies.
- Identify emerging opportunities aligned with maritime digitalisation and SaaS‑based solutions supporting risk, safety and sustainability.
- Contribute to regional commercial planning and strategic initiatives led by the Head of Commercial.
- Ensure compliance with RightShip’s commercial policies, contractual standards and Information Security Management System (ISMS) requirements.
- Identify and elevate commercial or reputational risks where appropriate.
- Maintain accurate CRM data, pipeline reporting and account documentation to support business decision‑making.
Qualifications, Skills & Attributes
- Bachelor’s degree in Business, Maritime Studies, Marketing or related discipline.
- Ability to recognise, develop and secure growth within the existing customer base, preferably within the maritime industry and/or software sales.
- 6–8+ years’ experience in account management, business development or commercial sales.
- Experience within maritime, shipping, ports & terminals or related risk/compliance industries preferred.
- Experience working with maritime‑related SaaS or digital platforms would be highly advantageous.
RightShip is an Equal Opportunity Employer and values diversity, enabling access and promoting inclusion in our workplace. You must have the right to live and work in this location to apply for this job.
Account Manager employer: RightShip
Contact Detail:
RightShip Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or attend maritime events. We all know that sometimes it’s not just what you know, but who you know that can land you that Account Manager role.
✨Tip Number 2
Prepare for interviews by researching RightShip’s values and recent projects. Show us you’re passionate about maritime safety and sustainability, and how your experience aligns with our mission. We love candidates who are genuinely interested!
✨Tip Number 3
Practice your pitch! Be ready to discuss how you can drive revenue growth and build relationships with customers. We want to hear your ideas on upselling and cross-selling our solutions in the maritime sector.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It shows us you’re keen and professional, which is exactly the kind of attitude we value at RightShip.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any relevant maritime or SaaS knowledge. We want to see how you can contribute to our mission at RightShip!
Showcase Your Achievements: When detailing your past roles, focus on specific achievements that demonstrate your ability to drive revenue growth and build strong customer relationships. Numbers speak volumes, so include metrics where possible to back up your claims!
Be Authentic: We value diversity and authenticity, so let your personality shine through in your application. Share your passion for maritime safety and sustainability, and explain why you want to be part of the RightShip team. We’re looking for genuine connections!
Apply Through Our Website: To ensure your application gets the attention it deserves, make sure to apply directly through our website. This way, we can easily track your application and get back to you as soon as possible. Good luck!
How to prepare for a job interview at RightShip
✨Know Your Maritime Stuff
Make sure you brush up on your maritime knowledge, especially around safety, sustainability, and the latest trends in the industry. RightShip is all about these topics, so being able to discuss them confidently will show that you're genuinely interested and informed.
✨Showcase Your Account Management Skills
Prepare specific examples from your past experiences where you've successfully managed accounts or driven revenue growth. Highlight how you’ve built long-term relationships with clients and navigated complex situations—this will resonate well with what RightShip is looking for.
✨Understand Their Values
RightShip values diversity and a commitment to sustainability. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of making maritime operations safer and more sustainable.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your interest in the role and the company. Inquire about their current challenges in the maritime sector or how they measure success in account management. This shows that you’re not just there to answer questions but are genuinely engaged in the conversation.