At a Glance
- Tasks: Make outbound calls to sell home-move products and provide excellent customer service.
- Company: Join Rightmove, the UK's largest property platform with a vibrant team culture.
- Benefits: Enjoy competitive pay, health plans, 27 days holiday, and hybrid working options.
- Other info: Access discounts, travel loans, and opportunities for personal growth.
- Why this job: Be part of a dynamic team and help customers on their home-moving journey.
- Qualifications: Sales-driven, resilient, and a great communicator with a passion for learning.
The predicted salary is between 25000 - 35000 € per year.
Rightmove is the UK's largest property platform, helping millions plan their next move through property listings and industry insights. We are looking for a Telesales Executive to provide customers with valuable home‑moving products such as TV & broadband packages, utilities, removals, and contents insurance.
What you’ll be doing:
- Make outbound calls to tenants to sell home‑move products, understand customer needs, and maximise sales revenue opportunities.
- Achieve monthly sales targets and KPIs.
- Provide an outstanding customer experience that makes the consumer’s home‑moving journey easy.
- Attend relevant compliance, product, and service training.
- Record information in relevant databases and keep the lead portal up to date.
- Explain compliance regulations to tenants and adhere to these processes.
- Liaise with internal teams and stakeholders to build relationships and share learnings to deliver the best outcomes for tenants.
We’re looking for someone who:
- Has a natural drive to smash sales targets and exceeds goals.
- Shows resilience and bounces back stronger from challenges.
- Is a confident, clear, and approachable communicator.
- Thrives as a true team player in a supportive, dynamic environment.
- Is curious, coachable, and eager to learn.
- Adapts with agility to shifting business needs.
- Feels at home in a fast‑paced environment and stays cool under pressure.
What we offer:
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two paid volunteering days a year and holiday buy schemes.
- Contributory stakeholder pension.
- Life assurance 4× basic salary to a nominated person.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on travel, electronics, fashion, gym memberships, cinema, and more.
- Hybrid working with a minimum of 2 days in the office.
Equal Opportunity Employer: Rightmove is an Equal Opportunity Employer and will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy/maternity or sexual orientation. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity.
By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
Telesales Executive - Tenant Services Newcastle, UK employer: Rightmove
Rightmove is an exceptional employer, offering a vibrant work culture in Newcastle that prioritises employee well-being and growth. With a comprehensive benefits package including private medical insurance, generous holiday allowances, and opportunities for professional development, we empower our Telesales Executives to thrive in a supportive environment while making a meaningful impact on customers' home-moving journeys.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive - Tenant Services Newcastle, UK
✨Tip Number 1
Get to know the company inside out! Research Rightmove and understand their products and services. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are with your sales approach, the better you'll perform on those calls.
✨Tip Number 3
Be ready to adapt! The telesales environment can change quickly, so stay flexible and be prepared to adjust your strategy based on customer feedback and market trends.
✨Tip Number 4
Don’t forget to follow up! After your initial call, send a quick email to thank them for their time and remind them of the benefits of the products you discussed. It shows you care and keeps you top of mind!
We think you need these skills to ace Telesales Executive - Tenant Services Newcastle, UK
Some tips for your application 🫡
Show Off Your Sales Skills:When you're writing your application, make sure to highlight any previous sales experience you have. We want to see how you've smashed targets in the past and how you can bring that drive to our team!
Be Personable:Remember, this role is all about communication! Use a friendly tone in your application to show us that you’re approachable and confident. We love candidates who can connect with customers easily.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Telesales Executive role. Mention specific skills or experiences that relate directly to what we’re looking for.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to keep track of your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Rightmove
✨Know Your Products Inside Out
Before the interview, make sure you understand the home-moving products you'll be selling, like TV and broadband packages or contents insurance. This knowledge will help you answer questions confidently and show your potential employer that you're genuinely interested in the role.
✨Practice Your Sales Pitch
Since this is a telesales position, practice your sales pitch beforehand. Role-play with a friend or family member to get comfortable with making outbound calls. Focus on how to engage customers and address their needs effectively.
✨Showcase Your Resilience
Be prepared to discuss times when you've faced challenges in sales. Highlight how you bounced back and what you learned from those experiences. Employers love candidates who can demonstrate resilience and a positive attitude under pressure.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.
