At a Glance
- Tasks: Engage with commercial clients, manage sales cycles, and deliver impactful training sessions.
- Company: Rightmove, the UK's leading portal for commercial property.
- Benefits: Competitive salary, hybrid working, 27 days holiday, and health benefits.
- Why this job: Join a dynamic team and make a real impact in the commercial property sector.
- Qualifications: Proven sales experience in a B2B environment and strong customer service skills.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 32000 - 37000 £ per year.
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. Rightmove Commercial is the UK’s leading portal for commercial property, offering unmatched reach, data insights, and market visibility.
What you'll do:
- Be the voice of Rightmove: Engage with a high-volume portfolio of existing Commercial clients, building strong relationships over the phone and through video.
- Own the full sales cycle: Proactively lead generating, cold calling, managing pricing discussions, objection handling and upselling.
- Embed value: Use your expertise to consultatively uncover our partners' successes and challenges, then translate performance data into actionable insights that drive real value.
- Drive success: Hit weekly KPIs and handle a mix of new business (approx. 40%) and existing account management/retention (approx. 60%).
- Support and educate: Identify training opportunities and deliver impactful sessions to help clients thrive.
- Share the wins: Collaborate with internal teams and share insights that shape our product offerings.
- Own your impact: Keep CRM records sharp, spot new prospects, and share the Rightmove magic.
Who you are:
- Sales dynamo: You’ve smashed new business and retention/upselling targets in a B2B environment before and you’re ready to do it again.
- Customer champion: You thrive on delivering amazing service and managing expectations.
- Growth mindset focused: No two days are the same, and you love it that way.
- Tenacious & resilient: Challenges? Bring them on - you turn them into opportunities.
- Organised & accountable: You keep the details tight and never miss a beat.
- Data confident: You know your way around numbers and can tell stories with data.
- Team player: You’re all about collaboration, learning and sharing success.
Salary range: £32,000 - £37,000 plus £7,500 OTE
What we offer:
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two paid volunteering days a year to give back, and holiday buy schemes.
- Hybrid working pattern with 2 days in the office.
- Contributory stakeholder pension.
- Life assurance at 4× your basic salary to a spouse, family member or other nominated person in your life.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
Equal Opportunity: As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.
By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
Telephone Account Manager - Commercial Property London, UK employer: Rightmove
Contact Detail:
Rightmove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephone Account Manager - Commercial Property London, UK
✨Tip Number 1
Get to know the company inside out! Research Rightmove Commercial and understand their values, products, and market position. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! Since you'll be engaging with clients over the phone, rehearse how you present yourself and the services. Make sure you can confidently discuss how you can add value to their business and handle objections like a pro.
✨Tip Number 3
Network like a champ! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Rightmove team. Don’t miss out!
We think you need these skills to ace Telephone Account Manager - Commercial Property London, UK
Some tips for your application 🫡
Show Your Sales Skills: When writing your application, make sure to highlight your previous sales achievements. We want to see how you've smashed targets in a B2B environment and how you can bring that energy to Rightmove.
Be Personable: Remember, this role is all about building relationships over the phone. Use your application to showcase your customer service skills and how you’ve managed client expectations in the past. Let your personality shine through!
Data is Key: Since we love data-driven insights, don’t shy away from mentioning your experience with numbers. Share examples of how you've used data to drive success and make informed decisions in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rightmove
✨Know Your Numbers
As a Telephone Account Manager, you'll need to be data confident. Brush up on key metrics related to sales performance and client success stories. Be ready to discuss how you've used data to drive results in previous roles.
✨Master the Art of Relationship Building
Since this role involves engaging with existing clients, think about examples where you've built strong relationships over the phone or through video. Prepare to share how you’ve managed expectations and delivered amazing service.
✨Showcase Your Sales Skills
Be prepared to talk about your experience with the full sales cycle, including lead generation, cold calling, and upselling. Have specific examples ready that demonstrate how you've smashed targets in a B2B environment.
✨Embrace Challenges
The job description mentions being tenacious and resilient. Think of times when you've turned challenges into opportunities. Share these stories to show your growth mindset and how you thrive in dynamic environments.