At a Glance
- Tasks: Engage with clients, drive sales, and deliver exceptional service remotely.
- Company: Rightmove is the UK's leading property platform, simplifying the moving process for everyone.
- Benefits: Enjoy competitive pay, remote work, 27 days holiday, and wellness perks.
- Other info: Flexible working environment with occasional travel for training and meetings.
- Why this job: Join a supportive team that values diversity and offers growth opportunities.
- Qualifications: B2B sales experience and a passion for delivering excellent customer service are essential.
The predicted salary is between 30000 - 42000 £ per year.
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen.
We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.
Package: Up to £37,000 plus £7,500 OTE (Uncapped)
Rightmove Commercial is the UK’s leading portal for commercial property - including offices, warehouses, retail units, leisure spaces, land and industrial buildings - for sale or rent. It connects commercial agents, developers, landlords and investors with businesses seeking to buy, let or invest in space across the UK, offering unmatched reach, data insights and market visibility. As the UK’s favourite property platform, we aims to give everyone the belief that they can make their move.
What you'll do:
- Be the voice of Rightmove: Engage with a high-volume portfolio of existing Commercial clients, building strong relationships over the phone and through video.
- Own the full sales cycle: Proactively lead generating, cold calling, managing pricing discussions, objection handling and upselling.
- Embed value: Use your expertise to consultatively uncover our partners' successes and challenges, then translate performance data into actionable insights that drive real value.
- Drive success: Hit weekly KPIs and handle a mix of new business (approx. 40%) and existing account management/retention (approx. 60%).
- Support and educate: Identify training opportunities and deliver impactful sessions to help clients thrive.
- Share the wins: Collaborate with internal teams and share insights that shape our product offerings.
- Own your impact: Keep CRM records sharp, spot new prospects, and share the Rightmove magic.
Who you are:
- Sales dynamo: You’ve smashed new business and retention/upselling targets in a B2B environment before and you’re ready to do it again.
- Customer champion: You thrive on delivering amazing service and managing expectations.
- Growth mindset focused: No two days are the same, and you love it that way.
- Tenacious & resilient: Challenges? Bring them on - you turn them into opportunities.
- Organised & accountable: You keep the details tight and never miss a beat.
- Data confident: You know your way around numbers and can tell stories with data.
- Team player: You’re all about collaboration, learning and sharing success.
Salary range
£32,000 - £37,000 GBP
About Rightmove
Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.
We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.
Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:
- We create value…by delivering results and building trust with partners and consumers.
- We think bigger…by acting with curiosity and setting bold aspirations.
- We care deeply…by being real, having fun, and valuing diversity.
- We move together…by being one team - internally collaborative, externally competitive.
- We make a difference…by focusing on delivering measurable impact.
We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. And with 88% of Rightmovers saying we’re a great place to work, we’re clearly doing something right!
If all of this has caught your eye, you may well be a Rightmover in the making......
People are the foundation of Rightmove - We’ll help you build a career on it.
What we offer
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
- Contributory stakeholder pension.
- Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
- We offer hybrid working with a minimum of 2 days in the office. For our roles, such as Field or Home-based positions, different working arrangements apply - full details will be shared during the recruitment process.
As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success., We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.
By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our , which explains how we handle and protect your personal information during the recruitment process.
Telephone Account Manager employer: Rightmove
Rightmove is an exceptional employer that fosters a collaborative and innovative work culture, where Java Engineers can thrive while developing high-quality software for leading mobile applications. With a strong commitment to employee growth, you will have access to continuous learning opportunities and the chance to work alongside talented professionals in a dynamic environment. Located in a vibrant area, Rightmove offers unique advantages such as flexible working arrangements and a focus on modern engineering practices, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Telephone Account Manager
✨Tip Number 1
Familiarise yourself with Rightmove's platform and services. Understanding their offerings will help you engage effectively with potential clients and demonstrate your value as a Telephone Account Manager.
✨Tip Number 2
Brush up on your B2B sales techniques, especially in remote settings. Practice your phone and video call skills to ensure you can build rapport and trust with clients quickly.
✨Tip Number 3
Prepare to discuss how you've successfully managed high-volume accounts in the past. Be ready to share specific examples of how you've driven customer satisfaction and retention.
✨Tip Number 4
Showcase your data confidence by being prepared to discuss how you interpret performance metrics. Highlighting your ability to use data to drive decisions will resonate well with the hiring team.
We think you need these skills to ace Telephone Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your B2B sales experience and any relevant achievements. Use specific metrics to demonstrate how you've smashed targets in previous roles, as this will resonate with Rightmove's expectations.
Craft a Compelling Cover Letter:In your cover letter, express your passion for the role and the company. Mention how your skills align with their values, such as delivering amazing service and being a team player. Be sure to include examples of how you've driven success in past positions.
Showcase Data Confidence:Since the role requires data interpretation, include examples in your application that demonstrate your ability to work with numbers. Discuss how you've used data to inform decisions or improve client relationships in your previous roles.
Highlight Adaptability:Rightmove values adaptability, so share experiences where you've successfully navigated change or tackled challenges. This could be in a fast-paced environment or when managing multiple accounts, showcasing your resilience and organisational skills.
How to prepare for a job interview at Rightmove
✨Know Your Numbers
As a Telephone Account Manager, you'll need to be data confident. Brush up on your ability to interpret performance data and be ready to discuss how you've used numbers to drive sales in the past.
✨Showcase Your B2B Sales Experience
Highlight your previous successes in B2B sales during the interview. Be prepared to share specific examples of how you've smashed targets and built strong relationships with clients.
✨Demonstrate Your Adaptability
Rightmove values adaptability, so be ready to discuss how you've thrived in dynamic environments. Share examples of how you've turned challenges into opportunities in your previous roles.
✨Emphasise Team Collaboration
Since the role involves working closely with internal teams, highlight your experience in collaboration. Discuss how you've shared insights and worked together with colleagues to achieve common goals.
