Product Manager - Native Apps (Customer)

Location: London office / Hybrid (2 days per week in the office)

Reporting to: Senior Product Manager

Role Summary

We are on a mission to give everyone the belief that they can make their move. Home movers across the UK spend more than a billion minutes on Rightmove each month and our website and apps receive over 140 million visits per month. This role joins at an exciting time as we grow the Native Apps team responsible for end‑to‑end experiences on our iOS & Android apps. These platforms are the home of some of our most engaged consumers and will play a crucial role as we develop the leading digital ecosystem for the whole moving experience. The Product Development team plays a pivotal role in delivering the overall consumer and customer digital experience underpinning the Rightmove business. This role reports into a Senior Product Manager and works closely with teams in the Customer domain and other Native Apps teams to deliver compelling app experiences that create value for consumers and our core customer base.

A Typical Week

• Manage the ownership and monitoring of the products and functionality owned by the team through use of the objectives and KPIs you will define.
• Create and validate business cases that underpin the product/initiative, with clear definition of opportunity, costs, and benefit.
• Proactively contribute to initiatives that aim to improve our customer or consumer experience, both identifying your own contribution and supporting others in theirs.
• Initiate and/or undertake any analysis to highlight any impacts to systems or business processes.
• Take an active role in the experience discovery of initiatives and products, working closely with Product Designers and Researchers to define the approach.
• Collaborate with user experience specialists and visual designers to re‑work existing experiences, as well as creating new ones.
• Spend time understanding what motivates our customers and ensuring they are up to date with industry insights.
• Generate unique ideas, resourcefully identify opportunities, and encourage innovation within the team.
• Work with engineers and technical architects to understand technology limitations, recommendations and development options.
• Be accountable for requirements definition and delivery of solutions across your product/initiatives.
• Maintain a backlog of improvements for your area, clearly describing how they support our overall business goals and work with the Senior Product Manager & Head of Product to prioritise these alongside the wider priorities for the domain and product function.
• Work with Senior Product Manager & the Head of Product to help shape the strategic direction, vision and objectives for our core customers, whilst ensuring close alignment to the broader Apps priorities, based on clear rationale, analysis and insights.

We Are Looking For Someone Who

• Can lead product discovery, culminating in clear recommendations and, where relevant, the best approaches for delivery.
• Has experience delivering successful end‑to‑end delivery of software products in a technology‑led company.
• Takes responsibility for a product and delivers it with an autonomous delivery team.
• Makes data‑informed decisions, leveraging quantitative and qualitative insights.
• Is passionate about delivering quality experience and software to end users.
• Has excellent organisational and prioritisation skills with the ability to multitask and make tough calls.
• Effectively manages relationships with key stakeholders, ensuring clear communication, alignment on product goals, and collaboration throughout the product lifecycle.
• Sets and measures clear, realistic and timely goals.
• Builds a deep understanding of how an organisation is run, both commercially and operationally.
• Actively encourages contributions from all those around them, recognising the value of team members’ input when solving problems.
• Thinks long term, and will drive the vision for the product their team is working on.
• Has found the agile philosophy to be second nature.
• Is comfortable describing the technical implementation of their product.
• Desire to learn and improve themselves and the processes within the team.
• Is equally comfortable and engaged negotiating the roadmap with product leaders, presenting to senior leaders, or discussing implementation with our engineers.

What We Offer

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption & fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
• We offer hybrid working with a minimum of 2 days in the office.

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.