Product Manager - Lead to Keys London, UK

Location: London office / Hybrid (2 days per week in the office)

Reporting to: Head of Product

The Product Development team plays a pivotal role in delivering the overall consumer and customer digital experience underpinning the Rightmove business. We recognise that to deliver the best products and features for our customers and consumers we need to work together effectively as a healthy, high performing team. We work collaboratively across a mix of product and centralised teams, together working towards Rightmove’s strategy. Joining the Act team within the Lead to Keys domain, you’ll be a key part of transforming how a property is rented in the UK. The team manages the partner & consumer flows all the way from lead sending, lead management, through to making an offer. You’ll work closely with other teams within the domain to create a seamless rental experience and help to shape our commercial and strategic proposition.

Typical Week

• Working with the Head of Product to help shape the strategic direction, vision and objectives for Lead to Keys based on clear rational, analysis and insights.
• Maintain a backlog of improvements for your area, clearly describing how they support our overall business goals and work with the Head of Product to prioritise these alongside the wider priorities for the domain and product function.
• Manage the ownership and monitoring of the products and functionality owned by the team through use of the objectives and KPIs you will define.
• Create and validate business cases that underpin the product/initiative, with clear definition of opportunity, costs, and benefit.
• Pro-actively contribute to initiatives that aim to improve our customer or consumer experience, both identifying your own contribution and supporting others in theirs.
• Initiate and/or undertake any analysis to highlight any impacts to systems or business processes.
• Take an active role in the experience discovery of initiatives and products, working closely with Product Designers and Researchers to define the approach.
• Collaborate with user experience specialists and visual designers to re-work existing experiences, as well as creating new ones.
• Generate unique ideas, resourceful in identifying opportunities, and encourage innovation within the team.
• Work with engineers and technical architects to understand technology limitations, recommendations and development options.
• Accountable for requirements definition and delivery of solutions across your product/initiatives.

Qualifications

• Can lead product discovery.
• Has experience delivering successful end to end delivery of software products in a technology-led company.
• Maintains a strong commercial strategic approach to product management.
• Takes responsibility for a product and deliver it with an autonomous delivery team.
• Does data driven decisions.
• Is passionate about delivering quality software to end users.
• Has excellent organisational skills and the ability to multitask.
• Sets and measures clear, realistic and timely goals.
• Builds a deep understanding of how an organisation is run, both commercially and operationally.
• Actively encourages contributions from all those around them recognizing the value of team members input when solving problems.
• Thinks long term, and will drive the vision for the product their team is working on.
• Has found the agile philosophy to be second nature.
• Comfortable describing the technical implementation of their product.
• Constant need to learn and improve themselves and the processes within the team.
• Is equally comfortable and engaged negotiating the roadmap with the Head of Product or discussing implementation with our engineers.

Equal Opportunity Employer

Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.