At a Glance
- Tasks: Lead operational plans and drive efficiency in Rental Services at Rightmove.
- Company: Join the UK's favourite property platform, Rightmove, in a dynamic team.
- Benefits: Enjoy 27 days holiday, private medical insurance, and flexible working options.
- Other info: Inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact on property services while developing your career.
- Qualifications: Strong Excel and SQL skills, with experience in project management and data analysis.
The predicted salary is between 50000 - 60000 £ per year.
Reporting to: Managing Director
Location: Newcastle (operating 2 days a week in the office)
As the UK’s favourite property platform, Rightmove aims to give everyone the belief that they can make their move. To help us achieve this we’re looking for an Operations Manager to join our Rental Services team.
Responsibilities
- Own and deliver operational plans, performance MI and resource forecasting across all of Rental Services – Referencing, Insurance products and Tenant Services.
- Play a key role in the Rental Services Leadership team, steering discussions and decisions with data, insight and operational certainty.
- Drive process improvements and efficiency initiatives to enhance service delivery across all areas.
- Lead the operational elements of new tech deployment and product‑related evolutions across the business.
- Analyse performance data to identify opportunities and mitigate risks and capitalise on opportunities through process change and better insight.
- Monitor KPIs and generate insights through effective data management.
- Collaborate with cross‑functional teams to optimise business operations.
- Manage projects from start to finish, working across the operation with key stakeholders.
- Align operational improvements with Rightmove’s strategy and objectives.
- Ensure business, consumer and customer needs are prioritised in decision making.
Qualifications
- A commercially minded individual contributor who identifies opportunities to improve revenue and performance, with accountability for end‑to‑end delivery.
- Organised and self‑disciplined, driven to proactively improve business operations, reporting quality and accuracy and general business success.
- Highly proficient in Excel and data analysis.
- Demonstrates advanced proficiency in SQL.
- Experience leading, driving and concluding projects and final outcomes.
- Competent in playing a strong role with senior leadership.
- A strategic thinker with strong problem‑solving skills.
- A confident project manager, seeing through change and transformation.
- Excellent communication and stakeholder management.
- Confident facilitating discussions and driving consensus within teams.
- Detail‑oriented with a proactive approach to identifying.
- Charismatic leadership, confident in managing projects and seeing through change and transformation.
Benefits
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two paid volunteering days a year and holiday buy schemes.
- Contributory stakeholder pension.
- Life assurance at 4× basic salary to a spouse, family member or nominated person.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on travel, electronics, fashion, gym memberships, cinema discounts.
- Hybrid working with a minimum of 2 days in the office; fully flexible for other roles.
Equal Opportunity Employer
Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity.
Operations Manager - Rental Services New Newcastle, UK employer: Rightmove
Rightmove is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive benefits package including private medical insurance, generous holiday allowances, and opportunities for hybrid working, employees are empowered to thrive both personally and professionally. Located in Newcastle, the Operations Manager role provides a unique chance to lead impactful projects within a supportive team environment, driving innovation and operational excellence in the UK's favourite property platform.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Rental Services New Newcastle, UK
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Operations Manager - Rental Services New Newcastle, UK at Rightmove!
✨Tip Number 2: Leverage Alumni Networks
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✨Tip Number 3: Attend Industry Events and Conferences
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✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Operations Manager - Rental Services New Newcastle, UK role at Rightmove!
We think you need these skills to ace Operations Manager - Rental Services New Newcastle, UK
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Rightmove. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Rightmove
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Rightmove. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
