At a Glance
- Tasks: Make outbound calls to sell home-move products and provide excellent customer service.
- Company: Rightmove, the UK's largest property platform, dedicated to helping millions move.
- Benefits: Great perks like private medical insurance, 27 days holiday, and discounts on travel and more.
- Other info: Enjoy hybrid working and a supportive environment that values diversity and inclusion.
- Why this job: Join a dynamic team and help make home-moving easier for customers while smashing sales targets.
- Qualifications: Confident communicator with a drive to exceed sales goals and a passion for learning.
The predicted salary is between 25000 - 32000 € per year.
Rightmove is the UK's largest property platform, helping millions plan their next move through property listings and industry insights. We are looking for a Telesales Executive to provide customers with valuable home‑moving products such as TV & broadband packages, utilities, removals, and contents insurance.
What you’ll be doing:
- Make outbound calls to tenants to sell home‑move products, understand customer needs, and maximise sales revenue opportunities.
- Achieve monthly sales targets and KPIs.
- Provide an outstanding customer experience that makes the consumer’s home‑moving journey easy.
- Attend relevant compliance, product, and service training.
- Record information in relevant databases and keep the lead portal up to date.
- Explain compliance regulations to tenants and adhere to these processes.
- Liaise with internal teams and stakeholders to build relationships and share learnings to deliver the best outcomes for tenants.
We’re looking for someone who:
- Has a natural drive to smash sales targets and exceeds goals.
- Shows resilience and bounces back stronger from challenges.
- Is a confident, clear, and approachable communicator.
- Thrives as a true team player in a supportive, dynamic environment.
- Is curious, coachable, and eager to learn.
- Adapts with agility to shifting business needs.
- Feels at home in a fast‑paced environment and stays cool under pressure.
What we offer:
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two paid volunteering days a year and holiday buy schemes.
- Contributory stakeholder pension.
- Life assurance 4× basic salary to a nominated person.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on travel, electronics, fashion, gym memberships, cinema, and more.
- Hybrid working with a minimum of 2 days in the office.
Equal Opportunity Employer: Rightmove is an Equal Opportunity Employer and will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy/maternity or sexual orientation. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity.
Application confirmation: By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.
Telesales Executive - Tenant Services Newcastle, UK in Newcastle upon Tyne employer: Rightmove
Rightmove is an exceptional employer, offering a vibrant work culture in Newcastle that prioritises employee well-being and growth. With a competitive compensation package, generous holiday allowances, and a commitment to inclusivity, we empower our Telesales Executives to thrive in a dynamic environment while providing valuable services to tenants. Join us to be part of a supportive team that values resilience, communication, and continuous learning.
StudySmarter Expert Advice🤫
We think this is how you could land Telesales Executive - Tenant Services Newcastle, UK in Newcastle upon Tyne
✨Tip Number 1
Get to know the company inside out! Research Rightmove and understand their products and services. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Role-play with a friend or in front of a mirror. The more comfortable you are with your sales approach, the better you'll perform on those calls.
✨Tip Number 3
Be ready to adapt! The telesales environment can change quickly, so stay flexible and be prepared to adjust your strategy based on customer responses and feedback.
✨Tip Number 4
Don’t forget to follow up! After your initial call, send a quick email or message to thank them for their time and remind them of the benefits of the products you discussed. It shows you're proactive and keen to help!
We think you need these skills to ace Telesales Executive - Tenant Services Newcastle, UK in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Sales Spirit:When you're writing your application, let your passion for sales shine through! Share examples of how you've smashed targets in the past and what drives you to excel. We love seeing that natural drive!
Be Clear and Confident:Make sure your application reflects your communication skills. Use clear language and a friendly tone, just like you would when speaking to a customer. Remember, we’re looking for approachable communicators!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to highlight your relevant experience in telesales and customer service. Show us why you’re the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen on joining our awesome team!
How to prepare for a job interview at Rightmove
✨Know Your Products Inside Out
Before the interview, make sure you understand the home-moving products you'll be selling, like TV and broadband packages or contents insurance. This knowledge will help you answer questions confidently and show your potential employer that you're genuinely interested in the role.
✨Practice Your Sales Pitch
Since this role is all about telesales, practice your sales pitch beforehand. Try role-playing with a friend or family member to get comfortable with explaining the benefits of the products. This will help you sound natural and persuasive during the interview.
✨Show Off Your Communication Skills
As a Telesales Executive, clear communication is key. During the interview, focus on speaking clearly and confidently. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or colleagues in challenging situations.
✨Demonstrate Resilience and Adaptability
The job requires bouncing back from challenges and adapting to fast-paced changes. Be ready to share specific examples of times when you've faced setbacks and how you overcame them. This will show that you have the right mindset for the role.
