Telesales Executive - Tenant Services in Newcastle upon Tyne

Telesales Executive Responsibilities:

• Outbound calls to tenants to sell home-move products, understand customer needs and maximise sales revenue opportunities.
• Achieving monthly targets and KPI’s.
• Provide an outstanding customer experience, making the consumer’s home-moving experience as easy as possible.
• Attending relevant compliance, product, and service training.
• Recording information in relevant databases and ensuring the lead portal is kept up to date.
• Explaining compliance regulations to tenants and adhering to these processes.
• Liaising with internal teams and stakeholders to build relationships and share learnings to deliver the best outcomes for tenants.

Qualifications & Skills:

• Has a natural drive to smash sales targets—hitting goals isn’t enough, you’re motivated to exceed them.
• Shows resilience that bounces back stronger every time—challenges don’t knock you down, they power you up.
• Is a confident, clear, and approachable communicator—you know how to make people feel heard and understood.
• Thrives as a true team player—you flourish in a supportive, dynamic environment where coaching and collaboration are the norm.
• Is curious and coachable—you’re eager to learn, open to feedback and always looking for ways to sharpen your skills.
• Adapts with agility—when business needs shift, you pivot confidently and keep momentum going.
• Feels at home in a fast-paced environment—you’re comfortable in the fast lane and know how to stay cool under pressure.

What We Offer:

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption & fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
• We offer hybrid working with a minimum of 2 days in the office.

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.