Telesales Executive Newcastle, UK in Newcastle upon Tyne
Telesales Executive Newcastle, UK

Telesales Executive Newcastle, UK in Newcastle upon Tyne

Newcastle upon Tyne Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Make outbound calls to tenants, selling essential home-move products and providing excellent customer service.
  • Company: Join Rightmove, the UK's largest property platform, dedicated to simplifying the moving process.
  • Benefits: Enjoy a competitive salary, private medical insurance, 27 days holiday, and hybrid working options.
  • Why this job: Be part of a supportive team, exceed sales targets, and make a real impact on customers' moving experiences.
  • Qualifications: Motivated, resilient, and a great communicator with a passion for teamwork and learning.
  • Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.

The predicted salary is between 24000 - 36000 £ per year.

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go‑to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

You will speak directly to tenants to offer the opportunity to buy products that are valuable in the world of rentals – this includes TV & broadband packages, Utilities, removals and Contents Insurance. You will be instrumental in providing an outstanding customer experience.

You’ll be joining a supportive and collaborative team, who work together to reach their targets, help each other in developing their skills and celebrating their wins as a team. You’ll work closely with other Telesales Executives and report into the Sales Manager in the team, building relationships with both internal and external stakeholders.

What you’ll be doing:

  • Outbound calls to tenants to sell home‑move products, understand customer needs and maximise sales revenue opportunities.
  • Achieving monthly targets and KPI’s.
  • Provide an outstanding customer experience making the consumer’s home moving experience as easy as possible.
  • Attending relevant compliance, product, and service training.
  • Recording information in relevant databases and ensuring the lead portal is kept up to date.
  • Explaining compliance regulations to tenants and adhering to these processes.
  • Liaising with internal teams and stakeholders to build relationships and share learnings to deliver the best outcomes for tenants.

We’re looking for someone who:

  • Has a natural drive to smash sales targets – hitting goals isn’t enough, you’re motivated to exceed them.
  • Shows resilience that bounces back stronger every time – challenges don’t knock you down, they power you up.
  • Is a confident, clear, and approachable communicator – whether you’re closing a deal or connecting with a teammate, you know how to make people feel heard and understood.
  • Thrives as a true team player – you flourish in a supportive, dynamic environment where coaching and collaboration are the norm.
  • Is curious and coachable – you’re eager to learn, open to feedback and always looking for ways to sharpen your skills.
  • Adapts with agility – when business needs shift, you pivot confidently and keep momentum going.
  • Feels at home in a fast‑paced environment – you’re comfortable in the fast lane and know how to stay cool under pressure.

About Rightmove

We’re home to the UK’s largest choice of properties, and are the go‑to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

What we offer:

  • Cash plan for dental, optical and physio treatments.
  • Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
  • 27 days holiday plus two paid volunteering days a year to give back, and holiday buy schemes.
  • Hybrid working pattern with 2 days in the office.
  • Contributory stakeholder pension.
  • Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
  • Competitive compensation package.
  • Paid leave for maternity, paternity, adoption & fertility.
  • Travel Loans, Bike to Work scheme, Rental Deposit Loan.
  • Charitable contributions through Payroll Giving and donation matching.
  • Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

Equal Opportunity Employer

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

Privacy

By applying, you confirm that you are aged at least 18 or over and that you’ve read and understood our Privacy Policy, which explains how we handle and protect your personal information during the recruitment process.

Telesales Executive Newcastle, UK in Newcastle upon Tyne employer: Rightmove

Rightmove is an exceptional employer that fosters a supportive and collaborative work culture, perfect for Telesales Executives looking to thrive in a dynamic environment. With a strong focus on employee growth, we offer extensive training, competitive benefits including private medical insurance, generous holiday allowances, and opportunities for hybrid working. Our commitment to diversity and inclusion ensures that every team member feels valued and empowered to contribute to our mission of simplifying the moving process for millions across the UK.
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Contact Detail:

Rightmove Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telesales Executive Newcastle, UK in Newcastle upon Tyne

✨Tip Number 1

Get to know the company inside out! Research Rightmove and understand their mission, values, and the products they offer. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your pitch! Before making those outbound calls, rehearse how you'll introduce yourself and the products. Make it sound natural and engaging – remember, you want to connect with tenants and make them feel valued.

✨Tip Number 3

Be ready for objections! Tenants might have concerns or questions, so prepare responses that address their needs. Show them how the products can make their moving experience smoother – it's all about providing value!

✨Tip Number 4

Follow up! After your calls, send a quick message thanking them for their time and reiterating how your products can help. This keeps the conversation going and shows that you care about their experience.

We think you need these skills to ace Telesales Executive Newcastle, UK in Newcastle upon Tyne

Sales Skills
Customer Service
Communication Skills
Resilience
Teamwork
Adaptability
Goal Orientation
Curiosity
Coaching
Time Management
Attention to Detail
Database Management
Compliance Knowledge
Relationship Building

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping tenants and making their moving experience easier.

Tailor Your CV: Make sure your CV is tailored to the Telesales Executive role. Highlight any relevant experience in sales or customer service, and don’t forget to mention your ability to smash targets and work as part of a team!

Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. No need for fluff!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!

How to prepare for a job interview at Rightmove

✨Know Your Products Inside Out

Before the interview, make sure you understand the home-move products you'll be selling, like TV & broadband packages and contents insurance. This knowledge will help you answer questions confidently and show your potential employer that you're genuinely interested in the role.

✨Showcase Your Sales Skills

Prepare to discuss your previous sales experiences and how you've smashed targets in the past. Use specific examples to illustrate your resilience and ability to adapt in a fast-paced environment, as these traits are crucial for a Telesales Executive.

✨Practice Your Communication Style

Since clear and approachable communication is key in this role, practice articulating your thoughts clearly. You might even want to role-play common sales scenarios with a friend to get comfortable with closing deals and addressing customer needs.

✨Emphasise Team Collaboration

Highlight your experience working in teams and how you contribute to a supportive environment. Share examples of how you've helped colleagues or celebrated team wins, as this aligns perfectly with the collaborative culture they value.

Telesales Executive Newcastle, UK in Newcastle upon Tyne
Rightmove
Location: Newcastle upon Tyne

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