Telesales Executive in Newcastle upon Tyne

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.

You will speak directly to tenants to offer the opportunity to buy products that are valuable in the world of rentals – this includes TV & broadband packages, Utilities, removals and Contents Insurance. You will be instrumental in providing an outstanding customer experience.

You’ll be joining a supportive and collaborative team, who work together to reach their targets, help each other in developing their skills and celebrating their wins as a team. You’ll work closely with other Telesales Executives, and report into the Sales Manager in the team, building relationships with both internal and external stakeholders.

• Outbound calls to tenants to sell home-move products, understand customer needs and maximise sales revenue opportunities.
• Achieving monthly targets and KPI’s.
• Provide an outstanding customer experience making the consumer’s home moving experience as easy as possible.
• Attending relevant compliance, product, and service training.
• Recording information in relevant databases and ensuring the lead portal is kept up to date.
• Explaining compliance regulations to tenants and adhering to these processes.
• Liaising with internal teams and stakeholders to build relationships and share learnings to deliver the best outcomes for tenants.
• Has a natural drive to smash sales targets – hitting goals isn’t enough, you’re motivated to exceed them.
• Shows resilience that bounces back stronger every time – challenges don’t knock you down, they power you up.
• Is a confident, clear, and approachable communicator – whether you’re closing a deal or connecting with a teammate, you know how to make people feel heard and understood.
• Thrives as a true team player – you flourish in a supportive, dynamic environment where coaching and collaboration are the norm.
• Is curious and coachable – you’re eager to learn, open to feedback and always looking for ways to sharpen your skills.
• Adapts with agility – when business needs shift, you pivot confidently and keep momentum going.
• Feels at home in a fast-paced environment – you’re comfortable in the fast lane and know how to stay cool under pressure.

We believe in careers that open doors and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events.

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Hybrid working pattern with 2 days in the office.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption & fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

We are an Equal Opportunity Employer and will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. We believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.