At a Glance
- Tasks: Manage tenant applications and ensure smooth referencing processes.
- Company: Join Rightmove, the UK's leading property platform with a supportive culture.
- Benefits: Enjoy competitive pay, health plans, 27 days holiday, and hybrid working.
- Why this job: Be part of a dynamic team making a real impact in the rental market.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Great career growth opportunities in a friendly, inclusive environment.
The predicted salary is between 28800 - 43200 £ per year.
Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go‑to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market.
Rightmove Landlord and Tenant Services (RLTS) is expanding, and we’re on the lookout for energetic and detail‑driven people to join our dynamic referencing team from 9th March 2026. At RLTS, we work alongside letting agents to help find the right tenants for rental properties across the UK. Our team plays a key role in ensuring tenants are the right fit by gathering references, assessing financial suitability, and making informed recommendations. We’re growing, and that means plenty of opportunity for you to grow too! This is more than just a job. It’s a chance to be part of a team that values your ideas, supports your development, and celebrates success together.
If you’re ready to thrive in a fast‑paced environment where your attention to detail and communication skills make a real impact, we’d love to hear from you.
What you’ll be doing:
- Managing tenant applications from start to finish, ensuring everything is processed quickly and accurately.
- Making and receiving calls daily to gather information from tenants, landlords, and employers.
- Chasing references by email and phone, ensuring applications stay on track.
- Assessing documents and references to ensure tenants meet financial and suitability criteria.
- Guiding tenants through the referencing process and helping them provide the right information.
- Compiling final reports and making recommendations to letting agents.
- Hitting targets for turnaround times and completed reports.
Who you are:
- A natural communicator – you’re confident on the phone and love helping people.
- Customer‑focused – you’re passionate about delivering top‑notch service.
- Organised and adaptable – you thrive in a fast‑paced environment and can juggle multiple tasks.
- Detail‑oriented – you spot things others might miss and take pride in accuracy.
- Driven to succeed – you’re motivated by hitting targets and being part of a successful team.
- Eager to learn – you welcome feedback and look for ways to grow.
What we offer:
- Cash plan for dental, optical and physio treatments.
- Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
- 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
- Hybrid working pattern with 2 days in the office.
- Contributory stakeholder pension.
- Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
- Competitive compensation package.
- Paid leave for maternity, paternity, adoption & fertility.
- Travel Loans, Bike to Work scheme, Rental Deposit Loan.
- Charitable contributions through Payroll Giving and donation matching.
- Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.
Equal Opportunity Employer: As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.
Referencing Executive Newcastle, UK in Newcastle upon Tyne employer: Rightmove
Contact Detail:
Rightmove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referencing Executive Newcastle, UK in Newcastle upon Tyne
✨Tip Number 1
Get to know the company! Before your interview, dive into Rightmove's values and mission. This will help you connect your skills and experiences to what they care about, showing you're not just another candidate.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle fast-paced environments, just like the role requires.
✨Tip Number 3
Be ready to share examples! Think of specific times when you’ve delivered excellent service or solved problems quickly. These stories will make you stand out and show you’re the right fit for the referencing team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic addition to the team!
We think you need these skills to ace Referencing Executive Newcastle, UK in Newcastle upon Tyne
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for delivering brilliant customer service shine through. We want to see that you’re genuinely excited about helping people and making their move simpler!
Be Detail-Oriented: Since attention to detail is key in this role, make sure your application is free from typos and errors. We appreciate candidates who take pride in accuracy, so double-check everything before hitting send!
Tailor Your Application: Don’t just send a generic application! Take the time to highlight your relevant skills and experiences that align with what we’re looking for. Show us how you can thrive in our fast-paced environment.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Rightmove
✨Know the Company Inside Out
Before your interview, take some time to research Rightmove and its vision. Understand their mission to simplify moving and how they support tenants and landlords. This will not only show your enthusiasm but also help you align your answers with their values.
✨Showcase Your Communication Skills
As a Referencing Executive, you'll be communicating with tenants, landlords, and employers daily. Practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios to demonstrate your ability to handle calls and emails effectively during the interview.
✨Highlight Your Attention to Detail
In this role, accuracy is key. Prepare examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in a document or ensuring a process ran smoothly, these stories will illustrate your capability to thrive in a fast-paced environment.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, growth opportunities, and what success looks like in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.