Rightmove is seeking an experienced IT Service Delivery Manager to lead and optimize our IT service operations in a hybrid London role. You will oversee the Service Analysts and IT Helpdesk, align delivery with business objectives, and drive improvements across KPIs and incident management.
This role requires strong ITIL knowledge, leadership, and a customer‑centric mindset, with the ability to collaborate with vendors and stakeholders while guiding teams to meet SLAs and continuous improvement
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IT Service Delivery Lead — Hybrid (London) employer: Rightmove
Rightmove is an exceptional employer, offering a vibrant work culture that prioritises diversity and inclusion while fostering personal and professional growth. With a competitive benefits package including private medical insurance, generous holiday allowances, and opportunities for ongoing training, employees are empowered to thrive in their careers. Located in London, the hybrid working model allows for flexibility, making it an ideal environment for those looking to make a meaningful impact in the Proptech market.