Rightmove is hiring an IT Service Delivery Manager in London (Hybrid, 2 days in the office) to lead the IT Helpdesk and Service Analysts teams. You will ensure seamless IT services, align with business goals, and drive KPI-based improvements.
This role reports to the Head of IT Service and Operations and requires strong leadership and a customer-centric mindset. You will oversee incident/problem management, vendor relationships, and adoption of ITIL practices, shaping a high-performance IT
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IT Service Delivery Lead: Drive IT Helpdesk & KPIs employer: Rightmove
Rightmove is an exceptional employer, offering a vibrant work culture that prioritises diversity and inclusion while fostering personal and professional growth. With a competitive benefits package including private medical insurance, generous holiday allowances, and opportunities for ongoing training, employees are empowered to thrive in their careers. Located in London, the hybrid working model allows for flexibility, making it an ideal environment for those looking to make a meaningful impact in the Proptech market.
