Account Manager - West Midlands/Wales Fieldbased, UK in Cardiff

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties and are the go‑to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market. As the UK’s favourite property platform, Rightmove aims to give everyone the belief that they can make their move. But we know it’s not just about listings – it’s about understanding our partners and consumers and their journeys.

This role sits within our Estate Agency (EA) business, where our partners are at the heart of what we do, and we’re committed to helping them succeed in an increasingly competitive market.

Location: Remote & Field Based covering parts of West Midlands and South Wales (Post codes include LD, HR, NP, CF (part), GL (part))

Reporting to: Area Director

As an Account Manager, you’ll work face‑to‑face with our partners, building strong relationships, understanding their business challenges, and supporting them with the tools, insights and strategies they need to grow. You’ll build and maintain the best possible relationship between Rightmove and our estate agents, seeking out opportunities for growth and maximum return on interests. The role covers postcodes CF (Cardiff and surrounding areas) as well as SA (Swansea and surrounding areas).

You’ll be joining a supportive and collaborative team, who work together to reach their targets, help each other in developing their skills and celebrating their wins as a team. You’ll work closely with other Account Managers, and report into the Area Director on the team, building relationships with both internal and external stakeholders.

What you’ll do:

• Be the trusted partner: Meet partners face‑to‑face, deepen connections consultatively, and create opportunities for shared success.
• Grow your portfolio: Manage and develop a high volume portfolio of EA accounts approx. 120 branches (85‑90% account management and 5‑10% new business), taking a strategic, field based approach to maximise opportunities across the patch.
• Demonstrate resilience in challenging situations: Approach challenging conversations with confidence and empathy, balancing firmness with fairness to achieve positive outcomes for both partners and Rightmove.
• Lead with insight: Use performance data and market trends to guide decisions, highlight growth opportunities, and demonstrate the value of Rightmove’s products in a way that works for every Partner.
• Drive success together: Create account plans, deliver engaging presentations, and run performance reviews that empower Partners to achieve their goals.
• Be solutions‑focused: Resolve queries quickly and effectively, always keeping fairness, trust, and transparency at the heart of what you do.
• Collaborate for impact: Work closely with internal teams to ensure smooth account management, accurate billing, and clear reporting.
• Innovate inclusively: Spot opportunities for bespoke campaigns and new tools that help all partners thrive, and share ideas that push the industry forward.
• Live our values: Represent Rightmove with curiosity, collaboration, and a commitment to continuous improvement, while helping to build an environment where everyone feels they belong.

Who you are:

• Experienced in B2B sales: You have face‑to‑face sales experience, managing accounts and growing revenue.
• Build trusted relationships: You create meaningful connections at all levels, ensuring your approach is consultative and every partner feels heard, supported and valued.
• Turn data into action: You analyse performance, spot trends, and translate insights into strategies that drive results.
• Stay organised and curious: You’re always asking thoughtful questions, pushing for continuous improvement, and sparking innovation.
• Bring solutions, not problems: You’re proactive, take ownership and deliver outcomes that make a real difference.
• Bring a growth mindset: You’re self‑aware, celebrating your strengths and successes while being open to feedback and growth.

Salary range: Competitive and commensurate with experience.

About Rightmove: Our vision is to give everyone the belief that they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust, and belief to make it happen. We’re home to the UK’s largest choice of properties, and are the go‑to destination for millions of people planning their next move, reading the latest industry news, or just browsing what’s on the market. Despite this growth, we’ve remained a friendly, supportive place to work, with employee #1 still working here! We’ve done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

• We create value… by delivering results and building trust with partners and consumers.
• We think bigger… by acting with curiosity and setting bold aspirations.
• We care deeply… by being real, having fun, and valuing diversity.
• We move together… by being one team - internally collaborative, externally competitive.
• We make a difference… by focusing on delivering measurable impact.

People are the foundation of Rightmove – we’ll help you build a career on it.

What we offer:

• Cash plan for dental, optical and physio treatments.
• Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan.
• 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes.
• Hybrid working pattern with 2 days in the office.
• Contributory stakeholder pension.
• Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life.
• Competitive compensation package.
• Paid leave for maternity, paternity, adoption & fertility.
• Travel Loans, Bike to Work scheme, Rental Deposit Loan.
• Charitable contributions through Payroll Giving and donation matching.
• Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more.

As an Equal Opportunity Employer, Rightmove will never discriminate based on age, disability, sex, race, religion or belief, gender reassignment, marriage / civil partnership, pregnancy/maternity or sexual orientation. At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

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