At a Glance
- Tasks: Handle inbound calls and convert enquiries into bookings with great service.
- Company: Join Rightio, a leading home repairs company in the UK.
- Benefits: Competitive salary, uncapped commission, free food, and employee discounts.
- Other info: Flexible part-time hours available and a supportive team environment.
- Why this job: Make a real impact by helping customers with their home needs.
- Qualifications: 1+ year of telephone sales experience and a proven sales track record.
The predicted salary is between 31500 - 38500 £ per year.
No cold calling. Every conversation starts with a customer who has already reached out to us. If you have at least 1 year of telephone sales experience and a track record of hitting targets, this role is for you.
Location: Oldbury, West Midlands
Salary: £26,436.80 per year (full-time), OTE up to £31,000 (uncapped) part-time pro-rated
Hours: Full-time: 40 hours, 5 days, Monday – Sunday, 7am – 7pm (weekdays), 8am – 5pm (weekends). Part-time hours are also available.
Who We Are: Rightio is one of the UK's leading home repairs and services companies. We work with over 200 fully qualified engineers nationwide, covering plumbing, heating, electrics, drainage, and locks. We deliver peace of mind through excellent service and reliable solutions. Our vision: "The trusted people to maintain and upgrade your property."
Full-Time and Part-Time Available: We are recruiting for both full-time and part-time Inbound Sales Advisors. Part-time hours and days are flexible and will be agreed at interview to suit you and the business.
The Role: As an Inbound Sales Advisor you will handle enquiries from customers who have already contacted us. You will convert those conversations into bookings and sales through great service, product knowledge, and genuine care for the customer.
- Handle inbound calls and convert enquiries into bookings and policy sales
- Upsell and cross-sell Rightio products and services, including Care Club membership policies
- Use a consultative approach — listen first, recommend second
- Build lasting customer relationships based on trust and reliability
Outbound and Follow-Up: Call existing customers to follow up on enquiries, quotes, or lapsed accounts. Re-engage customers after an engineer visit to present Care Club policy options. Consistently hit daily, weekly, and monthly KPIs.
Customer Experience and Admin: Deliver a professional, reassuring experience on every call. Handle objections confidently and turn hesitation into confidence. Record call details accurately in our CRM systems. Keep your product and process knowledge current.
What We're Looking For:
- 1+ year of telephone sales experience
- Experience upselling and cross-selling
- Proven track record of hitting sales targets
- Self-motivated in a target-driven environment
- Confident, professional telephone manner
- Comfortable using CRM systems
- Skilled at handling objections empathetically
- Able to record information accurately on calls
It would be a bonus if you have experience selling subscription products, insurance, or home services, but this is not essential.
What We Offer:
- Competitive base salary with uncapped commission — your effort is directly rewarded
- Company pension scheme
- Free on-site parking
- Discounted or free food on site
- Employee and store discount schemes
- Free flu jabs and company sick pay
- Full product training so you know exactly what you are selling
- A supportive team where performance is recognised and celebrated
Our Values: We do things the Rightio way:
- Reassuring – Giving customers confidence at every step
- Reliable – Providing consistent service customers can depend on
- Responsible – Owning our commitments and delivering on them
- Robust – Handling challenges with strength and professionalism
- Respectful – Valuing every customer and every colleague
Ready to join a company where values matter and your success is genuinely rewarded? We'd love to hear from you.
Inbound Sales Advisor employer: Rightio Subcontractor Ltd
Rightio is an exceptional employer located in Oldbury, West Midlands, offering a supportive work culture where your sales achievements are celebrated and rewarded with competitive salaries and uncapped commissions. With flexible part-time options and comprehensive training, employees have ample opportunities for growth while contributing to a company that values reliability and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Inbound Sales Advisor
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Inbound Sales Advisor at Rightio Subcontractor Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Rightio Subcontractor Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Inbound Sales Advisor. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Inbound Sales Advisor
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Rightio Subcontractor Ltd:When writing your cover letter, make sure to tailor your message specifically for Rightio Subcontractor Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Rightio Subcontractor Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Rightio Subcontractor Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Rightio Subcontractor Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Rightio Subcontractor Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
