Healthcare Customer Experience Specialist
Healthcare Customer Experience Specialist

Healthcare Customer Experience Specialist

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide top-notch customer support and manage inquiries in the healthcare sector.
  • Company: A growing online pharmacy in Greater London with a focus on innovation.
  • Benefits: Career development opportunities, annual performance bonus, and a supportive work environment.
  • Why this job: Join a dynamic team and make a difference in customer healthcare experiences.
  • Qualifications: Excellent communication skills and previous customer service experience, ideally in healthcare.
  • Other info: Exciting career growth potential in a fast-paced industry.

The predicted salary is between 36000 - 60000 £ per year.

A growing online pharmacy in Greater London seeks a dedicated Customer Service Assistant to join its team. The ideal candidate will have excellent communication skills and previous experience in customer service, preferably in healthcare.

Responsibilities include:

  • Providing customer support
  • Managing inquiries
  • Ensuring customer satisfaction

The company provides an innovative work environment with opportunities for career development and an annual performance bonus.

Healthcare Customer Experience Specialist employer: Rightangled

Join a dynamic online pharmacy in Greater London, where your role as a Healthcare Customer Experience Specialist will be pivotal in enhancing customer satisfaction. We pride ourselves on fostering an innovative work culture that prioritises employee growth, offering career development opportunities and an annual performance bonus to reward your hard work and dedication.
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Contact Detail:

Rightangled Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Healthcare Customer Experience Specialist

✨Tip Number 1

Network like a pro! Reach out to people in the healthcare industry, especially those working in customer service roles. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by practising common questions related to customer service and healthcare. We recommend role-playing with a friend to boost your confidence and refine your answers.

✨Tip Number 3

Showcase your passion for customer experience! During interviews, share specific examples of how you've gone above and beyond for customers in previous roles. This will help you stand out as a candidate who truly cares.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Healthcare Customer Experience Specialist

Customer Service
Communication Skills
Healthcare Knowledge
Problem-Solving Skills
Inquiry Management
Customer Support
Attention to Detail
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your customer service experience, especially in healthcare. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!

Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our innovative work environment!

How to prepare for a job interview at Rightangled

✨Know Your Stuff

Before the interview, brush up on your knowledge of the healthcare industry and the specific services the online pharmacy offers. Familiarise yourself with common customer queries and how to address them effectively.

✨Showcase Your Communication Skills

Since excellent communication is key for this role, practice articulating your thoughts clearly. Consider role-playing common customer scenarios with a friend to demonstrate your ability to handle inquiries smoothly.

✨Highlight Relevant Experience

Be ready to discuss your previous customer service roles, especially in healthcare. Prepare specific examples that showcase how you’ve successfully resolved issues or improved customer satisfaction in past positions.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions! Inquire about the company culture, opportunities for career development, or how they measure customer satisfaction. This shows your genuine interest in the role and the company.

Healthcare Customer Experience Specialist
Rightangled
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  • Healthcare Customer Experience Specialist

    Full-Time
    36000 - 60000 £ / year (est.)
  • R

    Rightangled

    50-100
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