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- Tasks: Support individuals transitioning from homelessness to permanent housing and develop essential life skills.
- Company: Join Right There, a charity with 200 years of experience in supporting vulnerable people.
- Benefits: Enjoy flexible working hours, generous holiday entitlement, and wellness programmes.
- Why this job: Make a real difference in people's lives while working in a compassionate and supportive environment.
- Qualifications: Experience in supporting vulnerable individuals and knowledge of housing benefits are essential.
- Other info: Remote work options available; applications considered on a rolling basis.
The predicted salary is between 28800 - 42000 £ per year.
Due to growth we are recruiting for Support Workers to join our Outreach Housing Support programme based at Pilton Community Health Project.
Our Outreach programme provides support to people aged 16+ that are transitioning from a period of homelessness to longer term accommodation. The team also provides support to those at risk of becoming homeless.
The role of Support Worker is to assist the people we support in their transition from temporary accommodation to permanent housing. The post holder will provide advice on a range of subjects including housing and welfare benefits as well as supporting people to integrate into their local community.
We are Right There, a charity that recently celebrated our 200th anniversary. We provide tailored support for people, at home, and in the community. We are here for people who are living with the effects of homelessness, poverty, substance use, or family breakdowns.
Last year we supported almost 4,000 individuals, helping to prevent them from becoming homeless or separated from the people they love. Every person’s story is unique, and everyone’s route home is different – it doesn’t matter what the situation is – we’re not here to judge, only to help.
Main duties and responsibilities include:
- Arranging and facilitating key work meetings to develop and review support plans in collaboration with the people we support to meet their individual needs
- Developing life skills with the people we support including how to maximise income, budgeting, shopping, cooking, home maintenance & repair and any other skills that aid to independence.
- Assisting the people we support in their transition from temporary accommodation to permanent housing.
- Providing advice on a range of subjects including housing options and welfare benefits.
- Assisting the people we support to engage and integrate into the local community and become active citizens
- Compiling and reviewing keeping yourself safe plans of those we support.
- Promoting involvement in the improvement and development of the programme by the people we support.
- Provide the required support with focus on ‘customer service’ and a People First person centred approach to the people we support providing a culture where the people we support are treated with compassion and unconditional positive regard
- Develop good communication skills and working relationships with those we support, colleagues and other professionals
- Advocate on behalf of the people we support
- Support the people to be part of their local community
Full details can be found in the job & person specification on our website.
Our values make us who we are and define our actions and behaviours every day. We’d expect the post-holder to uphold and represent our organisation in a way that reflects our values and person-centred way of working.
We’re looking for you to have gained relevant experience from working a similar role supporting vulnerable people, to have knowledge of housing and other benefits and to have good organisational and time management skills with the ability to prioritise when managing your own caseload. You will also have good attention to detail with the ability to understand and analyse information from a range of sources.
What you can expect from us
We value our staff as our greatest asset and will provide the following working conditions:
- The post holder will report to the Senior Support Worker.
- Your normal working hours are an average of 35 per week. These hours are usually worked Monday to Friday, and flexibly between the hours of 9.00am to 5.00pm depending on the needs of the service, with one-hour unpaid break. Variations to these hours must be agreed with your line manager.
- Your usual place of work will be 73 Boswall Parkway, Edinburgh, EH5 2PW
- You are also required to work in the local community and you will be paid travel expenses between your usual place of work and appointments undertaken in the course of your duties. Alternatively, you may choose to work remotely from your home address where appropriate. Working arrangements are in agreement with your line manager based on the needs of the service.
- Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays.
- You will be automatically enrolled into the People’s Pension in the month that you will complete 3-months of employment, provided you meet the auto-enrolment criteria.
- Life Insurance from day one
- Option to purchase and sell annual leave.
- Cycle to work scheme.
- Ongoing learning and development
- Wellness programmes
Interested in Applying?
Click apply and you will be redirected to our website where you will find the full job & person specification and details of how to apply. If you are looking for less than full time hours, let us know in your cover letter and we will take this into consideration.
Applications will be considered as they are received and interviews arranged, as such the advert might close earlier than the advertised date.
Please note we are not able to offer sponsorship for this role.
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Outreach Support Worker employer: Right There
Contact Detail:
Right There Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Outreach Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals transitioning from homelessness to permanent housing. Understanding their unique needs will help you connect better during interviews and demonstrate your commitment to supporting vulnerable people.
✨Tip Number 2
Network with professionals in the outreach and housing support sector. Attend local community events or workshops related to homelessness and housing issues. This can provide valuable insights and potentially lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully supported individuals in similar situations. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and empathy.
✨Tip Number 4
Research Right There and its values thoroughly. Be ready to articulate how your personal values align with theirs, especially regarding compassion and a person-centred approach. This will show that you're not just looking for a job, but are genuinely interested in contributing to their mission.
We think you need these skills to ace Outreach Support Worker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Outreach Support Worker. Familiarise yourself with the key duties mentioned in the job description, such as assisting individuals in their transition to permanent housing and providing advice on welfare benefits.
Tailor Your CV: Customise your CV to highlight relevant experience in supporting vulnerable people. Emphasise any previous roles where you assisted individuals with housing or community integration, and showcase your organisational and time management skills.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for helping others and aligns with the values of Right There. Use specific examples from your past experiences to demonstrate how you can contribute to their mission of supporting those affected by homelessness and poverty.
Highlight Relevant Skills: In both your CV and cover letter, make sure to mention skills that are crucial for the role, such as good communication, attention to detail, and the ability to analyse information. These will show that you are well-equipped to handle the responsibilities of the position.
How to prepare for a job interview at Right There
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of an Outreach Support Worker. Be prepared to discuss how your previous experience aligns with the duties, such as supporting vulnerable individuals and providing advice on housing and welfare benefits.
✨Show Empathy and Compassion
Since the role involves working with people facing challenging situations, it's crucial to demonstrate your ability to empathise and show compassion. Prepare examples from your past experiences where you've successfully supported someone in need or advocated for their rights.
✨Highlight Your Organisational Skills
The job requires good organisational and time management skills. Be ready to share specific instances where you've managed a caseload effectively, prioritised tasks, or developed support plans that catered to individual needs.
✨Engage with the Community Aspect
Discuss your understanding of community integration and how you can help individuals become active citizens. Share any relevant experiences where you've facilitated community engagement or helped others build life skills that promote independence.