At a Glance
- Tasks: Lead operations to ensure properties support our mission of preventing homelessness.
- Company: A 200-year-old charity dedicated to helping people in Scotland find and keep homes.
- Benefits: Competitive salary, 30-40 days leave, pension, and wellbeing perks.
- Other info: Agile working with a supportive Leadership Team focused on meaningful outcomes.
- Why this job: Make a real impact on people's lives while enjoying a rewarding and fun work environment.
- Qualifications: Experience in property, operations, and a passion for social change.
The predicted salary is between 79665 - 79665 £ per year.
It doesn’t matter what your background is. If you care about the people we support and have the skills and experience to deliver operational excellence, this could be the next move for you.
Right There has spent 200 years making sure that fewer people in Scotland end up homeless and fewer families fall apart. Last year alone, almost 4,000 people got the support they needed to stay in their homes and stay close to the people they love. We are a charity with a clear, urgent mission. We need you to help us turn property into purpose.
This role exists to make sure the property, infrastructure and enterprise behind that mission are working as hard as they can and are growing. It is a brand-new seat on our Leadership Team, and it is a rare one. It is complex, stretching, and the stakes are real. These are people’s homes. But it is also rewarding, challenging and, in the way that only work with meaning can be, genuinely good fun.
Your role:
- The first job is to make sure everyone – the Leadership Team, the Board, your colleagues across programmes and central functions – can see clearly what is going on with our properties. At the moment, that picture is not clear enough.
- You’ll look at how we commercialise our assets, which at the moment looks like our brilliant skilled tradespeople and the furniture we are donated. There will be more, and we need you to find opportunities.
- You will build the systems, KPIs and reporting so we have a proper picture of the portfolio – every property, its status, and a clear RAG rating. You will know the numbers: how many properties, what state they are in, what maintenance is outstanding, and what things are actually costing us.
- You will bring real clarity on where we are financially exposed – what an empty property actually costs, what our turnaround times are, where reactive spend is leaking. Then you will do something about it.
- You will be the person everyone turns to on acquisition, maintenance and compliance. You will combine the theory of procurement with the practical reality of getting things done – turning decisions into delivered outcomes.
- You will map what we have against what our services need across our local authority areas, so the right spaces support the right programmes.
- Once the foundations are right, you will develop Furnish Forward – our furniture reuse shop – and build a longer-term case for trading our skills and services commercially. But that comes after visibility and control, not instead of them.
What you bring:
- Maybe this is the pinnacle of a career spent in property, estates, facilities or operations, and you want it to count for something. Or maybe it’s your change of direction: you might be searching for a more meaningful path after years in commerce. Either way, you’ll recognise yourself here.
- You’re commercial and creative – you spot opportunities and you make them pay.
- You love detail and data, and you turn a concept into a delivered result.
- You take responsibility, solve problems, and bring people with you.
- You’ve led change – perhaps you did a lot of it through the Covid years.
- And you genuinely care about social change – about homelessness, and about people getting a fair chance at a safe home.
Our offer:
- Salary up to £79,665 per annum.
- Based in Glasgow with agile working (around three days a week in the office).
- Full time and permanent, on our Leadership Team, reporting to the Chief Executive.
- You’ll get 30 days’ leave rising to 40 days in year two, the People’s Pension, and a wide range of wellbeing and lifestyle benefits.
If this sounds like the kind of challenge you’ve been waiting for, we’d love to hear from you.
We are a charity that recently celebrated 200 years of standing alongside people in Scotland. Last year we supported almost 4,000 people to stay in their homes and stay connected to the people they love. This role exists to make sure the homes, buildings and enterprise behind that work are safe, sustainable and ready for the future – and to grow new income that lets us do even more.
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Director of Operations in Glasgow employer: Right There
Right There is an exceptional employer, dedicated to making a meaningful impact in the community by supporting individuals and families in need. With a strong focus on employee wellbeing, we offer generous leave entitlements, a supportive work culture, and opportunities for professional growth within our Leadership Team. Located in Glasgow, our agile working model allows for a balanced work-life dynamic, making it an ideal place for those seeking a rewarding career in social change.
StudySmarter Expert Advice🤫
We think this is how you could land Director of Operations in Glasgow
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Right There.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Right There.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Right There.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Right There. Apply directly through us to stand out!
We think you need these skills to ace Director of Operations in Glasgow
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Right There. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Director of Operations, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Right There
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Right There. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
